I called the company twice in a week and no one returned my phone call. I called again today and the guy or girl that answered the phone was rude! I see why the reviews are so low!! I would NOT recommend!! Read Less

So far the experience has been awesome! Great customer service, good 1 on 1 experience for my son and Karina is awesome! She's super friendly, very clear with the goals and objectives and gives thorough feedback with written instructions to keep on what was covered and what to work on. Looking forward to next lesson! Read Less

Terrible way to run a business. The lady in charge had no respect for anyone's time. She was late getting to every class and late letting the kids out of class. She also did not provide me with a receipt for my cash payments like I requested. How can you take cash from people and provide them with a receipt or written record of their payment. Very odd way to run a business. To top it off, my daughter was dropped off an hour and a half after the time her driving lesson was supposed to be over . What the hell????  I was pissed! Read Less

This company is very unprofessional and I highly recommend not going through them. My son was being picked up at his school for his last lesson, and realized that he had accidentally forgot his permit at home. I was told that they could charge me $25 to drive to my house; which is only 6.14 miles away, or $50 to cancel the lesson and reschedule as this was policy that I had signed.  I didn't get a "contract" to sign until this last lesson and, was complaining about the fees because I knew nothing about them. I have to wonder if I would have ever gotten a contract if I hadn't questioned the fees? My son brought me the contact and told me, "the lady said she needs you to sign this contact". I signed it but wrote a note asking about this $25 fee since it was no where on their contact,  and that I had just gotten it.My son left to go for his lesson and, I called the company to ask about the fee and the person who answered the phone had terrible customer service.  She put me on hold several times abruptly,  and without letting me know; I thought we were disconnected.  While on the phone with the school, the woman doing my son's lesson came to my door to explain to me the policy since she saw my note. I commented that since it is not on the contract that I JUST signed, it cannot be enforced. Her phone rang at this point and it was EZ-Driving School. She explained the situation,  and that I didn't see anything in the contract that was just given to me regarding the $25 fee and, the person on the phones solution was to completely cancel my son's lesson and charge me $50. I was totally flabbergasted.  I was being relayed information by the woman giving my son his lesson through whoever she was talking to on the phone. Did I forget to mention that I was again on hold; I assume since no one ever said "could you please hold",  and even made a comment as to whether I was connected still or not. I was told there was only one person working in the office,  and since she was on the phone with the driving instructor, she couldn't also be on the phone with me.In the end I conceded to the $25 fee, but asked the woman giving the driving lesson to have the office mail me the supposed policy stating this fee. She said ok.Now let me just say, I 100% understand that it was my son's fault for not bringing his permit, but the way EZ-Driving School handled the situation was completely disappointing, and unprofessional and I will not be recommending them to anyone Read Less