16 Reviews

Ace Driving & Traffic School

Chino Hills, California
General Info
ACE was founded on the principle that better drivers improve road safety for everyone and, ultimately, save lives. We're committed to our mission of improving driving skills for California drivers through education using a comprehensive curriculum that covers the legal and practical aspects of driving and promotes core values of community, respect, self discipline, and personal responsibility.
Reviews
Pablo Q.
14 Aug 2017
REPORT
This is the best school ever the teacher was super funny and he went out of his way to make sure we are ready to take the test. I passed the test on my 1st time. Thanks I am looking to start my drivin... Read More
This is the best school ever the teacher was super funny and he went out of his way to make sure we are ready to take the test. I passed the test on my 1st time. Thanks I am looking to start my driving in 2 weeks cant wait..... Read Less
Michael G.
6 Aug 2017
REPORT
Bait and switch.For a minor to get a driver's license in California's, they need classroom instruction to get a permit plus behind the wheel practice. We called and were quoted a price of $125. We enr... Read More
Bait and switch.For a minor to get a driver's license in California's, they need classroom instruction to get a permit plus behind the wheel practice. We called and were quoted a price of $125. We enrollled, and attended. It wasn't until after the first day that we were told behind the wheel practice was an ADDITIONAL $250. That's terrible customer service. Either break it down upfront or charge an all inclusive price.  This place is garbage. Read Less
Mary P.
4 Jun 2017
REPORT
I just called and the receptionist is so rude. No customer service experience at all. She was extremely rude and not helpful at all. My daughters father paid for courses already, otherwise I would hav... Read More
I just called and the receptionist is so rude. No customer service experience at all. She was extremely rude and not helpful at all. My daughters father paid for courses already, otherwise I would have never signed her up. She would not allow me finish my question and said "it's not my problem you signed up online. That's your mistake" oh her name is Marlene and even after I said she was rude, she still talked over me wow Read Less
Chilly Willy
2 Jun 2017
REPORT
Despite having a few nice instructors, the school is Only useful for the authorization of my permit. I learned very little, they cut my first session short, and the level of unprofessionalism was asto... Read More
Despite having a few nice instructors, the school is Only useful for the authorization of my permit. I learned very little, they cut my first session short, and the level of unprofessionalism was astounding. There were three receptionists there that were Clearly bad at their job, and made schedueling lessons a pain. We paid the school $120 for one of the instructors to take me to my driving test, and they said they made an appointment at a dmv office in Norco, but never did, so we drove an hour out to Norco to find out there was no appointment and rescheduled for a driving test in riverside, where I had no pre-test practicing. Despite this, the instructors were generally pleasent but did not teach very well. I do not recommend this driving school to anyone who wants to succeed in their driving test as you will be ill prepared. Read Less
Justin Henry C.
11 Apr 2017
REPORT
I went to Ace Driving for a month and I got my licence already! The instructors are great because they're really calm and patient, and I get nervous so it helped me a lot. I think that will help other... Read More
I went to Ace Driving for a month and I got my licence already! The instructors are great because they're really calm and patient, and I get nervous so it helped me a lot. I think that will help other students from panicking too so I recommend Ace Driving School. The money is worth it! Read Less
Sheila N.
29 Nov 2016
REPORT
I was going to give them at least a 4 star rating because so far the driving instructors have been so nice and friendly until this Man who sounds old was very rude on the phone (his name is Moses). He... Read More
I was going to give them at least a 4 star rating because so far the driving instructors have been so nice and friendly until this Man who sounds old was very rude on the phone (his name is Moses). He was very sarcastic and not accommodating on the phone at all. This was actually not the first time I spoke to him. I remembered talking to him the first time and I already got the impression that he was rude but I thought I'd give him another chance. My advice to you Moses is that you need to work on your customer service skills especially if your job is to answer the phone. Don't be Rude and Sarcastic! You need to be accommodating when people ask you a question. Be empathetic! To the owner or manager of this location, please counsel your employee with this kind of attitude. Read Less
John C.
25 Oct 2016
REPORT
I am 64. I needed to brush up on skills for a driving test. I have not taken a driving test in over 40 years.I got two sessions, one hour each. Each was vital to passing that test. The old teacher is ... Read More
I am 64. I needed to brush up on skills for a driving test. I have not taken a driving test in over 40 years.I got two sessions, one hour each. Each was vital to passing that test. The old teacher is great,knows how to teach, knows his subject. Read Less
Maripily W.
22 Sep 2016
REPORT
Chose Ace to enroll my son in driving school. He took the in class Saturday classes and had an amazing experience. He passed his written test on the 1st try.  and when he had his driving classes all h... Read More
Chose Ace to enroll my son in driving school. He took the in class Saturday classes and had an amazing experience. He passed his written test on the 1st try.  and when he had his driving classes all his instructors were very professional and on time. Great learning experience. He passed his driving test on the 1st try!  I highly recommend Ace Driving school and will also be enrolling my daughter at the end of the year. Thank you Ace staff for an excellent job! Read Less
Aaron Montoya
13 Jul 2016
REPORT
Very helpful. They helped with driving lessons and taking care of my ticket.
Lyn Macalindong Ycu
16 Mar 2016
REPORT
Very kind and good instructor, I had a very good time learning and drive safe.Thank you very much
Amy Torres
30 Oct 2015
REPORT
Really awesome had a good time I would really recommend these classes
Patty O.
24 Jun 2015
REPORT
I am giving this company one star due to the bad experiences I had throughout my first, and only, driving lesson with them. First of all, you can tell that they care more about squeezing in as many ap... Read More
I am giving this company one star due to the bad experiences I had throughout my first, and only, driving lesson with them. First of all, you can tell that they care more about squeezing in as many appointments as possible in one day than about giving the best, individual attention to their students. I say this because there was another student in the back seat, and the first part of my lesson consisted of driving him back to his home. A student is nervous enough on their first day with an unfamiliar adult, and having another teen there with you in the back seat only adds more to the nerves. Second, my mom observed before we left that the tires were extremely worn down, which I understand can be pretty unsafe. But the most upsetting thing about my experience was the way my rude instructor, Crystal, treated me the whole time. She was extremely impatient, and had me drive in traffic immediately. Her tone was very rude, and would scold me with any little mistake, rather than politely correcting me. Also, her instructions were against better, safe judgment. If I applied some brakes to turn right on a green light, she would tell me to not brake at all and keep going on the gas. I may not have been very experienced at the time, but I know you're not supposed to make a sharp turn at full speed. When we practiced backing up against a curb, she was extremely irritable when I started slow, and had me use the gas. Her rude scolding made me feel more intimidated, and she still had the audacity to tell me to not be so nervous, because "that's what causes accidents".  Aside from all this rude behavior, she was very unprofessional. She had the radio on the whole time, and would constantly be texting! And if she wasn't texting, she would be looking up directions on her phone. I recall her telling me to turn left at a particular light, and then suddenly shouting "OH NO NO JUST KIDDING it's the next light!" I definitely felt unsafe and a lack of assurance from this instructor. She had me go on the freeway twice, the second time taking me all the way from Corona to Chino Hills to pick up the second student. Again, this is barely my first driving lesson. We finished my lesson at his house, and I had to go in the back seat while this next student drove me home. I am fortunate enough that my mom willingly paid another amount to a different, more professional company. Even she says it's worth losing the money to Ace if it means I'll be in better hands with better instruction. Please avoid this company, but if you must choose them, avoid their instructor named Crystal. Read Less
Deyanira Stewart
23 Jun 2015
REPORT
The instructors are really nice, encouraging and if you don't have confidence or are afraid to drive, they are like the driving counsellors to give you that confidence. Thanks!
B M.
10 Sep 2014
REPORT
PARENTS BEWARE! So I was told my daughter would be taken no more than 10 to 13 miles from our residence well the instructor shows up with another student driver in the back telling me they're driving ... Read More
PARENTS BEWARE! So I was told my daughter would be taken no more than 10 to 13 miles from our residence well the instructor shows up with another student driver in the back telling me they're driving 30 miles away to drop her off while my daughter drives on the freeway!! I was extremely shocked and upset that they would put my daughter at risk without even assesing her driving level and waste our time there was no way my daughter whom has never driven a car was going to drive in the fwy!! Hellooooo that's why she's taking classes so she can learn the basics on a SAFE road NOT on the fwy the girl instructor tells me oh but it's safer on the fwy... suuuure girl and I've only been driving all my life... well after her attitude and calling Moses whom wasn't too eagered to accomodate a reschedule I simply canceled luckily no payment had been processed yet however I have a feeling they would have given me a hard time about that with their "no refund clause" sorry this company is unprofessional and almost put my child at risk. Read Less
Tania D.
6 Feb 2014
REPORT
The receptionist is very rude and unhelpful.  School seems to busy to bother with calling prepaid clients back.  Owner does not contact clients.  Long wait for behind the wheel instruction after they ... Read More
The receptionist is very rude and unhelpful.  School seems to busy to bother with calling prepaid clients back.  Owner does not contact clients.  Long wait for behind the wheel instruction after they take your money. Read Less
Krystal Quintana
1 Nov 2013
REPORT
This school is just awesome. The instructors are very hands on and the classroom is very fun and interactive. Both my siblings and myself attended and it's simply the best.
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Book an Appointment
Online booking unavailable
Please call
(909) 393-5261
3300 Chino Hills Parkway
Chino Hills California 91709
Business Hours
Monday
Mon
09:00AM-18:30PM
Tuesday
Tue
09:00AM-18:30PM
Wednesday
Wed
09:00AM-18:30PM
Thursday
Thu
09:00AM-18:30PM
Friday
Fri
09:00AM-18:30PM
Saturday
Sat
08:00AM-16:30PM
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Ace Driving & Traffic School

Chino Hills, California
(16)
3300 Chino Hills Parkway
Chino Hills California 91709
ACE was founded on the principle that better drivers improve road safety for everyone and, ultimately, save lives. We're committed to our mission of improving driving skills for California drivers through education using a comprehensive curriculum that covers the legal and practical aspects of driving and promotes core values of community, respect, self discipline, and personal responsibility.
Monday
09:00AM-18:30PM
Tuesday
09:00AM-18:30PM
Wednesday
09:00AM-18:30PM
Thursday
09:00AM-18:30PM
Friday
09:00AM-18:30PM
Saturday
08:00AM-16:30PM
Pablo Q.
14 Aug 2017
REPORT
This is the best school ever the teacher was super funny and he went out of his way to make sure we are ready to take the test. I passed the test on my 1st time. Thanks I am looking to start my drivin... Read More
This is the best school ever the teacher was super funny and he went out of his way to make sure we are ready to take the test. I passed the test on my 1st time. Thanks I am looking to start my driving in 2 weeks cant wait..... Read Less
Michael G.
6 Aug 2017
REPORT
Bait and switch.For a minor to get a driver's license in California's, they need classroom instruction to get a permit plus behind the wheel practice. We called and were quoted a price of $125. We enr... Read More
Bait and switch.For a minor to get a driver's license in California's, they need classroom instruction to get a permit plus behind the wheel practice. We called and were quoted a price of $125. We enrollled, and attended. It wasn't until after the first day that we were told behind the wheel practice was an ADDITIONAL $250. That's terrible customer service. Either break it down upfront or charge an all inclusive price.  This place is garbage. Read Less
Mary P.
4 Jun 2017
REPORT
I just called and the receptionist is so rude. No customer service experience at all. She was extremely rude and not helpful at all. My daughters father paid for courses already, otherwise I would hav... Read More
I just called and the receptionist is so rude. No customer service experience at all. She was extremely rude and not helpful at all. My daughters father paid for courses already, otherwise I would have never signed her up. She would not allow me finish my question and said "it's not my problem you signed up online. That's your mistake" oh her name is Marlene and even after I said she was rude, she still talked over me wow Read Less
Chilly Willy
2 Jun 2017
REPORT
Despite having a few nice instructors, the school is Only useful for the authorization of my permit. I learned very little, they cut my first session short, and the level of unprofessionalism was asto... Read More
Despite having a few nice instructors, the school is Only useful for the authorization of my permit. I learned very little, they cut my first session short, and the level of unprofessionalism was astounding. There were three receptionists there that were Clearly bad at their job, and made schedueling lessons a pain. We paid the school $120 for one of the instructors to take me to my driving test, and they said they made an appointment at a dmv office in Norco, but never did, so we drove an hour out to Norco to find out there was no appointment and rescheduled for a driving test in riverside, where I had no pre-test practicing. Despite this, the instructors were generally pleasent but did not teach very well. I do not recommend this driving school to anyone who wants to succeed in their driving test as you will be ill prepared. Read Less
Justin Henry C.
11 Apr 2017
REPORT
I went to Ace Driving for a month and I got my licence already! The instructors are great because they're really calm and patient, and I get nervous so it helped me a lot. I think that will help other... Read More
I went to Ace Driving for a month and I got my licence already! The instructors are great because they're really calm and patient, and I get nervous so it helped me a lot. I think that will help other students from panicking too so I recommend Ace Driving School. The money is worth it! Read Less
Sheila N.
29 Nov 2016
REPORT
I was going to give them at least a 4 star rating because so far the driving instructors have been so nice and friendly until this Man who sounds old was very rude on the phone (his name is Moses). He... Read More
I was going to give them at least a 4 star rating because so far the driving instructors have been so nice and friendly until this Man who sounds old was very rude on the phone (his name is Moses). He was very sarcastic and not accommodating on the phone at all. This was actually not the first time I spoke to him. I remembered talking to him the first time and I already got the impression that he was rude but I thought I'd give him another chance. My advice to you Moses is that you need to work on your customer service skills especially if your job is to answer the phone. Don't be Rude and Sarcastic! You need to be accommodating when people ask you a question. Be empathetic! To the owner or manager of this location, please counsel your employee with this kind of attitude. Read Less
John C.
25 Oct 2016
REPORT
I am 64. I needed to brush up on skills for a driving test. I have not taken a driving test in over 40 years.I got two sessions, one hour each. Each was vital to passing that test. The old teacher is ... Read More
I am 64. I needed to brush up on skills for a driving test. I have not taken a driving test in over 40 years.I got two sessions, one hour each. Each was vital to passing that test. The old teacher is great,knows how to teach, knows his subject. Read Less
Maripily W.
22 Sep 2016
REPORT
Chose Ace to enroll my son in driving school. He took the in class Saturday classes and had an amazing experience. He passed his written test on the 1st try.  and when he had his driving classes all h... Read More
Chose Ace to enroll my son in driving school. He took the in class Saturday classes and had an amazing experience. He passed his written test on the 1st try.  and when he had his driving classes all his instructors were very professional and on time. Great learning experience. He passed his driving test on the 1st try!  I highly recommend Ace Driving school and will also be enrolling my daughter at the end of the year. Thank you Ace staff for an excellent job! Read Less
Aaron Montoya
13 Jul 2016
REPORT
Very helpful. They helped with driving lessons and taking care of my ticket.
Lyn Macalindong Ycu
16 Mar 2016
REPORT
Very kind and good instructor, I had a very good time learning and drive safe.Thank you very much
Amy Torres
30 Oct 2015
REPORT
Really awesome had a good time I would really recommend these classes
Patty O.
24 Jun 2015
REPORT
I am giving this company one star due to the bad experiences I had throughout my first, and only, driving lesson with them. First of all, you can tell that they care more about squeezing in as many ap... Read More
I am giving this company one star due to the bad experiences I had throughout my first, and only, driving lesson with them. First of all, you can tell that they care more about squeezing in as many appointments as possible in one day than about giving the best, individual attention to their students. I say this because there was another student in the back seat, and the first part of my lesson consisted of driving him back to his home. A student is nervous enough on their first day with an unfamiliar adult, and having another teen there with you in the back seat only adds more to the nerves. Second, my mom observed before we left that the tires were extremely worn down, which I understand can be pretty unsafe. But the most upsetting thing about my experience was the way my rude instructor, Crystal, treated me the whole time. She was extremely impatient, and had me drive in traffic immediately. Her tone was very rude, and would scold me with any little mistake, rather than politely correcting me. Also, her instructions were against better, safe judgment. If I applied some brakes to turn right on a green light, she would tell me to not brake at all and keep going on the gas. I may not have been very experienced at the time, but I know you're not supposed to make a sharp turn at full speed. When we practiced backing up against a curb, she was extremely irritable when I started slow, and had me use the gas. Her rude scolding made me feel more intimidated, and she still had the audacity to tell me to not be so nervous, because "that's what causes accidents".  Aside from all this rude behavior, she was very unprofessional. She had the radio on the whole time, and would constantly be texting! And if she wasn't texting, she would be looking up directions on her phone. I recall her telling me to turn left at a particular light, and then suddenly shouting "OH NO NO JUST KIDDING it's the next light!" I definitely felt unsafe and a lack of assurance from this instructor. She had me go on the freeway twice, the second time taking me all the way from Corona to Chino Hills to pick up the second student. Again, this is barely my first driving lesson. We finished my lesson at his house, and I had to go in the back seat while this next student drove me home. I am fortunate enough that my mom willingly paid another amount to a different, more professional company. Even she says it's worth losing the money to Ace if it means I'll be in better hands with better instruction. Please avoid this company, but if you must choose them, avoid their instructor named Crystal. Read Less
Deyanira Stewart
23 Jun 2015
REPORT
The instructors are really nice, encouraging and if you don't have confidence or are afraid to drive, they are like the driving counsellors to give you that confidence. Thanks!
B M.
10 Sep 2014
REPORT
PARENTS BEWARE! So I was told my daughter would be taken no more than 10 to 13 miles from our residence well the instructor shows up with another student driver in the back telling me they're driving ... Read More
PARENTS BEWARE! So I was told my daughter would be taken no more than 10 to 13 miles from our residence well the instructor shows up with another student driver in the back telling me they're driving 30 miles away to drop her off while my daughter drives on the freeway!! I was extremely shocked and upset that they would put my daughter at risk without even assesing her driving level and waste our time there was no way my daughter whom has never driven a car was going to drive in the fwy!! Hellooooo that's why she's taking classes so she can learn the basics on a SAFE road NOT on the fwy the girl instructor tells me oh but it's safer on the fwy... suuuure girl and I've only been driving all my life... well after her attitude and calling Moses whom wasn't too eagered to accomodate a reschedule I simply canceled luckily no payment had been processed yet however I have a feeling they would have given me a hard time about that with their "no refund clause" sorry this company is unprofessional and almost put my child at risk. Read Less
Tania D.
6 Feb 2014
REPORT
The receptionist is very rude and unhelpful.  School seems to busy to bother with calling prepaid clients back.  Owner does not contact clients.  Long wait for behind the wheel instruction after they ... Read More
The receptionist is very rude and unhelpful.  School seems to busy to bother with calling prepaid clients back.  Owner does not contact clients.  Long wait for behind the wheel instruction after they take your money. Read Less
Krystal Quintana
1 Nov 2013
REPORT
This school is just awesome. The instructors are very hands on and the classroom is very fun and interactive. Both my siblings and myself attended and it's simply the best.
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know