I had a negative experience with this business.  My son had to complete 3 two hour behind the wheel sessions after he received his permit.  We had to reschedule the first appointment within the 48 hour cancel policy.  There was a $40 fee.  I agreed to pay it because we did not reschedule before the 48 hour deadline.  That was my mistake.  $20 goes to the school and $20 goes to the driving instructor.  My son did his first two appointments.  He was scheduled for his third appointment and was very sick that day.  He missed school that day and the day prior.  Because I knew how inflexible the school was about rescheduling inside 48 hours, I forced my sick son to go ahead and take the lesson.  He got in the car with the instructor and she could see immediately that he was not feeling well.  She thought it was unsafe for him to be behind the wheel so she told him to not take the lesson and reschedule.  Several days later I called to reschedule and Linda told me that I was responsible to pay the cancel fee.  She said that the driving instructor did not want the $20 that goes to her (because she knew how sick my son was) but that I was required to pay $20 to the school.  I told her I did not think that was fair as that the instructor told my son to not drive.  I explained that he was there on time and ready to drive.  Linda then proceeded to tell me that the instructor did not have the authority to do that.  She asked me if she should fire the instructor.  She told me that the instructor had been there three months and had repeatedly asked for days off. I told Linda that none of that was my business.  She then told me that nobody called her to tell her my son was sick.  I replied by saying I knew they were very inflexible so I did not bother to call.  She told me that she did not understand illnesses, that she had worked for 40 years and never been sick.  Again, i said that was not my business.  She became very heated and upset.  I paid that school in excess of $400.  While Jamie was very pleasant and mellow, this encounter with Linda was not right.  Very poor customer service.  I would never use them again and would never refer them to anybody else.  Please beware. Read Less

Linda and Jamie are the best!!! Linda worked so hard to get my son scheduled before his driving test, thank you so much Linda!! And Jamie has over thirty five years of training experience under his belt, he couldn't be more qualified to teach driver training, you really couldn't be in better hands!! Read Less