Let me first say that I just noticed the Yelp reviews for this page is extremely outdated. The last review written for this school is 5/3/2017, 1/13/2017, and before that 6/23/2016 - red flag #1. Anyw... Read More
Let me first say that I just noticed the Yelp reviews for this page is extremely outdated. The last review written for this school is 5/3/2017, 1/13/2017, and before that 6/23/2016 - red flag #1. Anyway, not having read through this Yelp page, I went ahead and purchased the Silver Package for adults because I'm a soon-to-be 22 recent college graduate around mid-March. The Silver Package includes three 2-hour in-car lessons and a ~1-hour prep before your driving test with the instructor accompanying you there.When I tried to schedule my first in-car lesson, the earliest available appointment was 2 weeks from that day. Seeing that this school seemed like it had a packed schedule, I went ahead and scheduled all 3 lessons. On the day of my first lesson, my instructor was 25 minutes late - I had received no notification about this and sat outside my apartment waiting for him. I called the driving school and the representative told me this was "normal" because instructors need time to commute between lessons. During the entirety of my first lesson, I was extremely uncomfortable being in the car. My instructor went on rants about 1) his marketing ideas for Elon Musk & Teslas, 2) how he is afraid of his greatness and how smart he is, 3) his ultimate dream in life is to create an Asian dating-app. Having not driven in 3 years, I asked him for tips and guidance, e.g. how do I check my blindspot? Where should I look etc. He did not explain anything.After having this uncomfortable experience, I went back to my online account to make sure I would not be scheduled with the same instructor again. Low and behold, my next two were the same instructor. I called the driving school to request for different driving instructors - when asked why, I gave a summary of my lesson and the representative (I later found out it was one of the co-owning brothers) of the company even told me that this was "absolutely unacceptable behavior" and that I would "never be scheduled with him again". After receiving confirmation of instructor changes, my next two lessons were 1) rescheduled multiple times without my knowing on the morning of the lesson, and 2) rescheduled every single time with the same instructor I had requested not to be scheduled with. Calling again, I asked why my lessons were changed without my knowledge, to which they responded, "oh well it had to be you because our system wouldn't just do that". I asked if instructors had access to their online system, and they said they didn't. Every single lesson I have been rescheduled without my knowledge for the same instructor I requested not to have, despite already having received confirmation two weeks prior for different instructors. In my experience, I felt extremely disregarded as a customer despite having paid $474 for my package. This was the worse experience I have had and I would never recommend my friends to this school. Pro tip 1: note that the photos are all outdated (2015 or before). If I were you, I would read through the ~recent~ reviews to look for instructors that are recommended by other Yelpers.Pro tip 2: Carissa was an absolute sweetheart and she's the best instructor I was able to get rescheduled with. Look for her if you were to try this school. Read Less