Bob's Driving School
Azusa, California
Reviews
Sandy C.
8 Jun 2019
REPORT
This is an incredibly disappointing school. I truly regret spending my money here. I requested a brush up lesson on a few weeks ago and met up with an instructor (I've forgotten his name) in the morni...
This is an incredibly disappointing school. I truly regret spending my money here. I requested a brush up lesson on a few weeks ago and met up with an instructor (I've forgotten his name) in the morning. He arrived with a 2015 Toyota Corolla while other schools provide modern electric cars that are simply easier to control and more comfortable for the student in general. This is something I don't necessarily mind as I learned to drive with a school that provided electric cars but this can be a problem for beginners and their prices aren't cheap so I definitely expected a nicer car. Once I got in the car, my instructor asked me about the locations of controls and would talk to me as if I was stupid for not knowing when I've only driven more modern cars so the locations would be different compared to his 2015 one. I called you guys so I can learn these things without judgment but my instructor acted as if it was a chore his mom had forced him to do or something. I'm paying you money to do this so I really don't need the unnecessary attitude. After driving for like 30-40 minutes, he told me to go to the gas station because he "didn't want to push the car." As the instructor, you should've had a car filled with gas before coming to the student so it doesn't interfere with my 2 hour lesson. Not only did the trip teach me absolutely nothing as I sat in the car browsing my phone as he took forever to fill the tank, but it took up a lot of time that I had paid for. I was then told to go to the office for a receipt but I also spent nearly 15-20 minutes browsing my phone in the office as he answered voicemails and even turned on the tv. After having so much of my time wasted, I was really over this instructor and lesson after getting my receipt and leaving the office. To add on to my already bad mood, he tells me that we have to pick up another student which I don't mind doing but we end up waiting in the apartment complex for ages. Again, this all counts towards my 2 hours so I essentially wasted 30+ minutes of my lesson with all these things combined. When I asked questions like what is the appropriate following distance, he would answer by asking me math questions that were supposed to help me calculate but mind you, I was focused on driving and had signed up for a driving lesson, not a math lesson. I had wanted him to look at whether I was doing the correct following distance as I'm a visual learner but he just kept telling me how to calculate and not how I was doing at the moment. He needs to understand that not all student learn the same way and subjecting all students to calculating while driving is ridiculous. In conclusion, I wasted my money here and so will you if you choose this school.
Reid E Jensen J.
1 Jun 2019
REPORT
I am writing this review on behalf of what my daughter told me she experienced with Bob's driving school. My daughter has her behind the wheel test coming up soon at the DMV. She wanted to get some pr...
I am writing this review on behalf of what my daughter told me she experienced with Bob's driving school. My daughter has her behind the wheel test coming up soon at the DMV. She wanted to get some practice in, and although I have worked with her at driving behind the wheel, we both thought it would be better that she did driving lessons with a professional driving instructor who would be able to show her, tell her, and point out what it is the DMV would be looking for when taking your behind the wheel test.My daughter said the driving instructor was very professional, polite, and easy to work with. He was calm the entire time, worked with her on items she felt needed to be worked on, and made sure that she understood the concepts of driving properly.When I called the office I spoke to a gentleman named Rene, he was very professional, and accommodating. They asked where I would like to have my daughter picked up, and many times it was more convenient to have her picked up at school or a different location than to have her picked up at home.I would recommend Bob's driving school, I feel we as parents think we know how to drive, and we probably do however I for one am not up on current DMV requirements and I would hate to teach my daughter the wrong habits. Let's leave that in the hands of a professional!
Jin M.
13 Dec 2017
REPORT
On each lesson Gonzalo the instructor went back to his office for 30-40 minutes and left my son sitting around. He did not explain safety or the functions of the car. My friend who also used this comp...
On each lesson Gonzalo the instructor went back to his office for 30-40 minutes and left my son sitting around. He did not explain safety or the functions of the car. My friend who also used this company told me that on one of her sons lessons he went to get a car wash. I would never use this company again.
Karrie Ogden
30 Nov 2017
REPORT
Love this school. I have sent 2 of my children here. The price is affordable and the staff always effenicent and friendly. Always recommend this school
Cleland Menzel
4 Jun 2016
REPORT
It was quick and easy.
Nancy S.
4 Jun 2016
REPORT
My son passed his written test on the first try and is now taking behind the wheel lessons. The staff is friendly and attentive and always answer my questions promptly. My only concern has been the ...
My son passed his written test on the first try and is now taking behind the wheel lessons. The staff is friendly and attentive and always answer my questions promptly. My only concern has been the facility being closed on random dates without notification. On two occasions we drove up to drop off my son and the place was closed during regular business hours.
Willy S.
17 Sep 2015
REPORT
I had my two older boys attend and I like the fact that it is hands-on training. The online is cheaper but then when they have a question they have no one to ask. I just signed up our third son and ...
I had my two older boys attend and I like the fact that it is hands-on training. The online is cheaper but then when they have a question they have no one to ask. I just signed up our third son and they have a new location to share with everyone: 855 S. Lark Ellen Ave.Azusa CA 91702. I highly recommend the school.
Marilou M.
6 Jun 2015
REPORT
Poor customer service. He had to cancel one of the appointments and never called us back like he said he would. It required multiple attempts to reschedule. I have been calling them on a daily basis f...
Poor customer service. He had to cancel one of the appointments and never called us back like he said he would. It required multiple attempts to reschedule. I have been calling them on a daily basis for two weeks now to schedule the third class and no one is answering the phone. I can't even leave a message. I DO NOT RECOMMEND THIS SCHOOL. I am truly disappointed.
Vio R.
16 Oct 2014
REPORT
What an amazing experience, I past my drivers test because of how great the instructor taught me. Customer service a 5 ++ thanks again and I highly recommend that you choose this school over the other...
What an amazing experience, I past my drivers test because of how great the instructor taught me. Customer service a 5 ++ thanks again and I highly recommend that you choose this school over the other driving schools in the area. Renee the from desk was very helpful and set everything up really well, he worked well around my schedule!!P.S: Yes, I gave the company another chance and they definitely changed!!So thanks Renee for making this time around an excellent experience :) I'm all about 5 star customer service!! ;)
Isabel S.
21 Jun 2014
REPORT
I have nothing but great things to say about this place. They work with students, Renee is ways there to help. Renee is a GREAT guy, very approachable and the students really like him... I know I did,...
I have nothing but great things to say about this place. They work with students, Renee is ways there to help. Renee is a GREAT guy, very approachable and the students really like him... I know I did, I'm kinda sad that my son's classes are over. My son learned a lot and passed his writen on the first try, it only took him less than 8mins to take the written test at the DMV which shocked me because he's not good at taking test like most people because the nerves kick in. He was very confident going in. The driving instructor was also very nice and helpful, my son felt very comfortable with him. I highly recommended this driving school, kids learn better when they're in a comfortable environment and like their teachers, and this driving school offers that. We are going to miss you Renee and we wish you the best!
Violet P.
7 Aug 2013
REPORT
The receptionist was very rude and made a bad remark on my work schedule stating that its a bad schedule?? Ok...not a very helpful person, I didn't know what to say, at that point he lost my business....
The receptionist was very rude and made a bad remark on my work schedule stating that its a bad schedule?? Ok...not a very helpful person, I didn't know what to say, at that point he lost my business. Very bad customer service. Please hire another receptionist. Losing my business. And this was all over the phone. Would not recommend.
Tami V.
28 Jan 2013
REPORT
What is the name of the instructor from Bobs who started his own driving school, he was super helpful with my son. Does anyone know, I want to refer it because the older instructor was rude and didnt ...
What is the name of the instructor from Bobs who started his own driving school, he was super helpful with my son. Does anyone know, I want to refer it because the older instructor was rude and didnt help my son at all.
Greentutel V.
16 Jul 2012
REPORT
the price was great. some of the people were nice, but the instructor i got was a grumpy old man. he was so mean. he was always yelling at me. Which would make me freak out. he did teach me a lot of t...
the price was great. some of the people were nice, but the instructor i got was a grumpy old man. he was so mean. he was always yelling at me. Which would make me freak out. he did teach me a lot of things, but was not worth it for me. traumatizing. i also felt that they do not really take the time to help you practice certain areas where you need it the most for example parking. But i guess thats how this business runs. i will never recommend this place.
Katrina S.
3 Sep 2011
REPORT
the driving instructors were very helpful. i learned a lot and they were very nice and understanding. the prices were absolutely phenominal and overall i had a great experience.
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Bob's Driving School
Azusa, California
Reviews
Sandy C.
8 Jun 2019
This is an incredibly disappointing school. I truly regret spending my money here. I requested a brush up lesson on a few weeks ago and met up with an instructor (I've forgotten his name) in the morni...
This is an incredibly disappointing school. I truly regret spending my money here. I requested a brush up lesson on a few weeks ago and met up with an instructor (I've forgotten his name) in the morning. He arrived with a 2015 Toyota Corolla while other schools provide modern electric cars that are simply easier to control and more comfortable for the student in general. This is something I don't necessarily mind as I learned to drive with a school that provided electric cars but this can be a problem for beginners and their prices aren't cheap so I definitely expected a nicer car. Once I got in the car, my instructor asked me about the locations of controls and would talk to me as if I was stupid for not knowing when I've only driven more modern cars so the locations would be different compared to his 2015 one. I called you guys so I can learn these things without judgment but my instructor acted as if it was a chore his mom had forced him to do or something. I'm paying you money to do this so I really don't need the unnecessary attitude. After driving for like 30-40 minutes, he told me to go to the gas station because he "didn't want to push the car." As the instructor, you should've had a car filled with gas before coming to the student so it doesn't interfere with my 2 hour lesson. Not only did the trip teach me absolutely nothing as I sat in the car browsing my phone as he took forever to fill the tank, but it took up a lot of time that I had paid for. I was then told to go to the office for a receipt but I also spent nearly 15-20 minutes browsing my phone in the office as he answered voicemails and even turned on the tv. After having so much of my time wasted, I was really over this instructor and lesson after getting my receipt and leaving the office. To add on to my already bad mood, he tells me that we have to pick up another student which I don't mind doing but we end up waiting in the apartment complex for ages. Again, this all counts towards my 2 hours so I essentially wasted 30+ minutes of my lesson with all these things combined. When I asked questions like what is the appropriate following distance, he would answer by asking me math questions that were supposed to help me calculate but mind you, I was focused on driving and had signed up for a driving lesson, not a math lesson. I had wanted him to look at whether I was doing the correct following distance as I'm a visual learner but he just kept telling me how to calculate and not how I was doing at the moment. He needs to understand that not all student learn the same way and subjecting all students to calculating while driving is ridiculous. In conclusion, I wasted my money here and so will you if you choose this school.
Reid E Jensen J.
1 Jun 2019
I am writing this review on behalf of what my daughter told me she experienced with Bob's driving school. My daughter has her behind the wheel test coming up soon at the DMV. She wanted to get some pr...
I am writing this review on behalf of what my daughter told me she experienced with Bob's driving school. My daughter has her behind the wheel test coming up soon at the DMV. She wanted to get some practice in, and although I have worked with her at driving behind the wheel, we both thought it would be better that she did driving lessons with a professional driving instructor who would be able to show her, tell her, and point out what it is the DMV would be looking for when taking your behind the wheel test.My daughter said the driving instructor was very professional, polite, and easy to work with. He was calm the entire time, worked with her on items she felt needed to be worked on, and made sure that she understood the concepts of driving properly.When I called the office I spoke to a gentleman named Rene, he was very professional, and accommodating. They asked where I would like to have my daughter picked up, and many times it was more convenient to have her picked up at school or a different location than to have her picked up at home.I would recommend Bob's driving school, I feel we as parents think we know how to drive, and we probably do however I for one am not up on current DMV requirements and I would hate to teach my daughter the wrong habits. Let's leave that in the hands of a professional!
Jin M.
13 Dec 2017
On each lesson Gonzalo the instructor went back to his office for 30-40 minutes and left my son sitting around. He did not explain safety or the functions of the car. My friend who also used this comp...
On each lesson Gonzalo the instructor went back to his office for 30-40 minutes and left my son sitting around. He did not explain safety or the functions of the car. My friend who also used this company told me that on one of her sons lessons he went to get a car wash. I would never use this company again.
Karrie Ogden
30 Nov 2017
Love this school. I have sent 2 of my children here. The price is affordable and the staff always effenicent and friendly. Always recommend this school
Cleland Menzel
4 Jun 2016
It was quick and easy.
Nancy S.
4 Jun 2016
My son passed his written test on the first try and is now taking behind the wheel lessons. The staff is friendly and attentive and always answer my questions promptly. My only concern has been the ...
My son passed his written test on the first try and is now taking behind the wheel lessons. The staff is friendly and attentive and always answer my questions promptly. My only concern has been the facility being closed on random dates without notification. On two occasions we drove up to drop off my son and the place was closed during regular business hours.
Willy S.
17 Sep 2015
I had my two older boys attend and I like the fact that it is hands-on training. The online is cheaper but then when they have a question they have no one to ask. I just signed up our third son and ...
I had my two older boys attend and I like the fact that it is hands-on training. The online is cheaper but then when they have a question they have no one to ask. I just signed up our third son and they have a new location to share with everyone: 855 S. Lark Ellen Ave.Azusa CA 91702. I highly recommend the school.
Marilou M.
6 Jun 2015
Poor customer service. He had to cancel one of the appointments and never called us back like he said he would. It required multiple attempts to reschedule. I have been calling them on a daily basis f...
Poor customer service. He had to cancel one of the appointments and never called us back like he said he would. It required multiple attempts to reschedule. I have been calling them on a daily basis for two weeks now to schedule the third class and no one is answering the phone. I can't even leave a message. I DO NOT RECOMMEND THIS SCHOOL. I am truly disappointed.
Vio R.
16 Oct 2014
What an amazing experience, I past my drivers test because of how great the instructor taught me. Customer service a 5 ++ thanks again and I highly recommend that you choose this school over the other...
What an amazing experience, I past my drivers test because of how great the instructor taught me. Customer service a 5 ++ thanks again and I highly recommend that you choose this school over the other driving schools in the area. Renee the from desk was very helpful and set everything up really well, he worked well around my schedule!!P.S: Yes, I gave the company another chance and they definitely changed!!So thanks Renee for making this time around an excellent experience :) I'm all about 5 star customer service!! ;)
Isabel S.
21 Jun 2014
I have nothing but great things to say about this place. They work with students, Renee is ways there to help. Renee is a GREAT guy, very approachable and the students really like him... I know I did,...
I have nothing but great things to say about this place. They work with students, Renee is ways there to help. Renee is a GREAT guy, very approachable and the students really like him... I know I did, I'm kinda sad that my son's classes are over. My son learned a lot and passed his writen on the first try, it only took him less than 8mins to take the written test at the DMV which shocked me because he's not good at taking test like most people because the nerves kick in. He was very confident going in. The driving instructor was also very nice and helpful, my son felt very comfortable with him. I highly recommended this driving school, kids learn better when they're in a comfortable environment and like their teachers, and this driving school offers that. We are going to miss you Renee and we wish you the best!
Violet P.
7 Aug 2013
The receptionist was very rude and made a bad remark on my work schedule stating that its a bad schedule?? Ok...not a very helpful person, I didn't know what to say, at that point he lost my business....
The receptionist was very rude and made a bad remark on my work schedule stating that its a bad schedule?? Ok...not a very helpful person, I didn't know what to say, at that point he lost my business. Very bad customer service. Please hire another receptionist. Losing my business. And this was all over the phone. Would not recommend.
Tami V.
28 Jan 2013
What is the name of the instructor from Bobs who started his own driving school, he was super helpful with my son. Does anyone know, I want to refer it because the older instructor was rude and didnt ...
What is the name of the instructor from Bobs who started his own driving school, he was super helpful with my son. Does anyone know, I want to refer it because the older instructor was rude and didnt help my son at all.
Greentutel V.
16 Jul 2012
the price was great. some of the people were nice, but the instructor i got was a grumpy old man. he was so mean. he was always yelling at me. Which would make me freak out. he did teach me a lot of t...
the price was great. some of the people were nice, but the instructor i got was a grumpy old man. he was so mean. he was always yelling at me. Which would make me freak out. he did teach me a lot of things, but was not worth it for me. traumatizing. i also felt that they do not really take the time to help you practice certain areas where you need it the most for example parking. But i guess thats how this business runs. i will never recommend this place.
Katrina S.
3 Sep 2011
the driving instructors were very helpful. i learned a lot and they were very nice and understanding. the prices were absolutely phenominal and overall i had a great experience.
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