29 Reviews

Safety First Driving School

Agoura Hills, California
Reviews
Erica S.
11 Jun 2019
REPORT
My daughter enrolled with EDGER!!! How lucky was she. He is patient, kind, great instructor, timely, etc.... After 6 lessons with EDGER, she passed on the very first time with a perfect score!!!!Thank... Read More
My daughter enrolled with EDGER!!! How lucky was she. He is patient, kind, great instructor, timely, etc.... After 6 lessons with EDGER, she passed on the very first time with a perfect score!!!!Thank you Safety First and EdgerErica S. Read Less
Jennifer T.
11 May 2019
REPORT
The worst customer service!  I have made two appointments and they were both cancelled.  When I was frustrated that they cancelled yet again, I was told they wouldn't reschedule my son's first driving... Read More
The worst customer service!  I have made two appointments and they were both cancelled.  When I was frustrated that they cancelled yet again, I was told they wouldn't reschedule my son's first driving lesson because I wasn't being nice enough. I was also told that they cancel on people all the time and those customers are accommodating and understanding????  I even agreed to another appointment, two weeks from now (that is their first available), and she refused to book it.  So now my 15 year old will have to wait until the office manager decides she will reschedule his appointment. Read Less
Josh N.
20 Mar 2019
REPORT
These people are great right on time and they said they'll be there staff Very friendly and easy to work with my daughter was very comfortable in their car and with their equipment best price I could ... Read More
These people are great right on time and they said they'll be there staff Very friendly and easy to work with my daughter was very comfortable in their car and with their equipment best price I could find in town very very happy with the people I work at the sparkling image car wash and that's where I met the manager so happy to of met the people Read Less
Jack M.
13 Dec 2018
REPORT
Very good driving school.  But, customer service is a little of an issue.  They open at 11 AM.  If you call outside working hours, or at times during them, you're instructed to leave a message, which ... Read More
Very good driving school.  But, customer service is a little of an issue.  They open at 11 AM.  If you call outside working hours, or at times during them, you're instructed to leave a message, which may or may not be returned. Read Less
Khalil S.
23 Nov 2018
REPORT
Thank you Safety First Driving School for the excellent service. My son tried another driving school and it was a nightmare till I signed him up with safety first and after that I was a very smooth an... Read More
Thank you Safety First Driving School for the excellent service. My son tried another driving school and it was a nightmare till I signed him up with safety first and after that I was a very smooth and passed his test with a perfect scot. Thanks to safety first and I will recommend you to my friends an family. Read Less
Kayla K.
17 Oct 2018
REPORT
Great experience with safety first. I did the 10 hour package and upgraded to the DMV lesson as well. All of the driving instructors I had were great, knowledgeable and friendly. They made sure I knew... Read More
Great experience with safety first. I did the 10 hour package and upgraded to the DMV lesson as well. All of the driving instructors I had were great, knowledgeable and friendly. They made sure I knew everything to make me be a safe and confident driver. The office staff was very accommodating to my ever changing schedule. I passed the drivers test and received my license. Thanks safety first! Read Less
Niq M.
8 Oct 2018
REPORT
I passed my test!All thanks to Safety First Driving School It was helpful that they were able to take me to the DMV & let me use their vehicle stress free.Thanks Amir-C
Alissa N.
4 Oct 2018
REPORT
Frank has been training both my girls-and he is amazing!!!!  Super patient and calm and fabulous with training.  Couldn't ask for better!  Marla in the office is amazing as well with helping on schedu... Read More
Frank has been training both my girls-and he is amazing!!!!  Super patient and calm and fabulous with training.  Couldn't ask for better!  Marla in the office is amazing as well with helping on scheduling!  Very pleased! Read Less
Salman M.
8 Sep 2018
REPORT
I would highly recommend enrolling into Safety First Driving School. The staff is really helpful and the teachers focus on what you need to improve on. Most of their students pass the first time they ... Read More
I would highly recommend enrolling into Safety First Driving School. The staff is really helpful and the teachers focus on what you need to improve on. Most of their students pass the first time they take the test. The top tier teachers are the reason for the high success rate. It is great for new drivers as they educate you thoroughly on all the aspects the DMV looks for during the drivers test. Overall, great place to learn driving. Read Less
Joe I.
2 Sep 2018
REPORT
Really happy with safety first I recommend this place if you want your son/ daughter pass the drive test from the first time.
Alexys A.
27 Jul 2018
REPORT
I seriously can't say enough about Marla at Safety First Driving School.  I realized that my daughter's permit was going to expire in 3 days, so I called Safety First Driving School, and Marla jumped ... Read More
I seriously can't say enough about Marla at Safety First Driving School.  I realized that my daughter's permit was going to expire in 3 days, so I called Safety First Driving School, and Marla jumped through an unbelievable amount of hoops and ended up scheduling my daughter's 6 hours of behind the wheel lessons to be completed BEFORE IT EXPIRED (getting the lessons all done in 3 days)!  She called instructors and begged them to give lessons (despite it being the instructor's day off), called other locations, and got it done! This would have been impossible for anyone else anywhere to accomplish.  I was having a horrible day, and the first time I spoke with Marla, I was very rude, but she was so polite, accommodating, and then STILL ended up going WAY out of her way and getting this done for us...despite me being horrible to her the first time I talked with her.  She didn't have to do this - should could have sent me to someplace else - but she did it anyway!This company is the ONLY company to call for drivers education.  I will absolutely send everyone I know to them. Read Less
Sarah A.
18 May 2018
REPORT
Great place for teaching you how to drive! Love what they do and how they take their time doing it. My daughter's instructor was extremely nice and patient, and made her feel very comfortable during h... Read More
Great place for teaching you how to drive! Love what they do and how they take their time doing it. My daughter's instructor was extremely nice and patient, and made her feel very comfortable during her lesson. She was very nervous before she started but after her first lesson she was totally thrilled to continue practicing, and ended up passing her driving test with zero mistakes! The staff are very professional and helpful- every time I call to schedule a lesson the lady is super nice and does her best to give me convenient appointments since my daughter plays sports and her schedule is tight. And the package we got was for a great price! Overall I am very satisfied and highly recommend it! Read Less
Denise B.
27 Mar 2018
REPORT
We had a great experience with Safety First. It was easy to schedule the appointments. My son liked the instructor and we were very pleased with the experience.
Nat L.
21 Feb 2018
REPORT
Horrible experience. Paid thousand of dollars for classes, cancelled a day before because of a holiday and they would charge me $50 for cancellation as their driver came in to the lesson which I cance... Read More
Horrible experience. Paid thousand of dollars for classes, cancelled a day before because of a holiday and they would charge me $50 for cancellation as their driver came in to the lesson which I cancelled day before. So unorganised and they would charge me for their own mistakes. Moreover when I came to my driving test, they claimed they didn't know it was my test that day. Another failure. And finally I didn't pass my test. Very frustrated with customer service and overcharging. Find a driving school elsewhere. Not worth money and time. Read Less
Tommy M.
9 Dec 2017
REPORT
My 6 hours of driving were great. We were able to talk a lot about what I should focus on for the test. I was with Jonathan Harnes. Thank you guys so much.
Patricia D.
20 Sep 2017
REPORT
We are extremely happy with Safety First Driving School!  Two of my sons both did training with Frank and both passed their DMV behind the wheel test the first time! This school does a very good job p... Read More
We are extremely happy with Safety First Driving School!  Two of my sons both did training with Frank and both passed their DMV behind the wheel test the first time! This school does a very good job preparing students to be safe drivers and to do well on their test!  Thank you Safety First Driving School!!! Read Less
Fatima S.
16 Jun 2017
REPORT
Got my licenses after two lessons!! Super helpful and patient. Gave me confidence to do it and pass on my first test!! Amazing driving school!!!!
John G.
25 Aug 2016
REPORT
All three of my girls have used Safety First for their driving school.  I wanted to give an extra call out for the new owners.  Even though there was apparently a 9-month contract limitation by the pr... Read More
All three of my girls have used Safety First for their driving school.  I wanted to give an extra call out for the new owners.  Even though there was apparently a 9-month contract limitation by the previous owner, they honored the remainder of my daughter's instruction without charge.Thank you Safety First! Read Less
Donna A.
7 Aug 2016
REPORT
Great driving school at affordable rates!  Good package deals. Tony's professionalism and customer service is superb! I highly recommend them.
Greg L.
11 Jun 2016
REPORT
We used Safety First for our four daughters years ago and were very happy with their service. We signed up our son last year and learned the NEW OWNERS won't honor our $699 premium contact. Zip. Zero.... Read More
We used Safety First for our four daughters years ago and were very happy with their service. We signed up our son last year and learned the NEW OWNERS won't honor our $699 premium contact. Zip. Zero. Nada.  They claimed it was a 9-month contract that they extended to 10. Of course, there was no time limit on our contract. Considering small claims court out of principle...This is unbelievable.  They didn't even offer to cut a deal of any kind. Many good options, like AAA. Go elsewhere!7/23/16 Follow up...The new owners suddenly became interested in working with me after posting this negative review.  I responded to the new owner saying I found another school with better customer service.  We are completely satisfied (actually, delighted) with Auto Club online class for teens.  Read the other reviews of Safety First.  This place doesn't deserve your business. Read Less
Sharita Lugo
4 Jun 2016
REPORT
Quick, specific, customer and internet user friendly!
Krishna S.
16 Oct 2015
REPORT
I recently got my driver's license with the help of Safety first driving school. Though I was with three different instructors, I got very important information from all three of them. Amy, John and B... Read More
I recently got my driver's license with the help of Safety first driving school. Though I was with three different instructors, I got very important information from all three of them. Amy, John and Bill from safety first driving school guided me well with my driving. Whenever you go for your exam you should be confident enough to take the driving test and Amy helped me a lot in gaining that confidence. She was very positive about my driving and boosted my confidence. Thank you so much Amy for all your help and support. Read Less
Kar K.
18 May 2015
REPORT
great instructors but the business itself is completely terrible. each time i tried making an appt, i had to wait 20 minutes on hold. Also, you can ONLY make appts on the phone which is extremely inef... Read More
great instructors but the business itself is completely terrible. each time i tried making an appt, i had to wait 20 minutes on hold. Also, you can ONLY make appts on the phone which is extremely ineffective for a busy high school student. would not recommend to any of my friends. bad experience Read Less
Dave N.
5 Feb 2015
REPORT
Safety First is a fantastic company!  They worked very hard to help my son schedule, were incredibly flexible, and truly went above and beyond to make this a good experience for my son. I highly recom... Read More
Safety First is a fantastic company!  They worked very hard to help my son schedule, were incredibly flexible, and truly went above and beyond to make this a good experience for my son. I highly recommend Safety First! Read Less
Matthew G.
7 Sep 2014
REPORT
Great driving school, I have recently come over from England and needed to pass a Californian test. After only one lesson I knew everything necessary to pass my test, I passed with no marks off too!
Bita M.
12 Jan 2014
REPORT
Here's to a driving school that actually cares. Competent instructors and easy appointments. Made my nervous teen an excellent driver. Thanks Safety First!
Bita Mathews
29 Dec 2013
REPORT
I love Safety First Driving School!
caroline s.
13 Mar 2013
REPORT
If it wasn't for driving schools like this I don't know how I would be driving around in my new car today. Unlike learning with your friends or parents, it is a very low stress environment and the ins... Read More
If it wasn't for driving schools like this I don't know how I would be driving around in my new car today. Unlike learning with your friends or parents, it is a very low stress environment and the instructors (I had lessons with several different ones) are respectful, friendly, and informative. They provide helpful tips and are able to catch errors that others would not. I struggled with learning how to drive for many years - although I got a learner's permit at 18, I didn't get my license until 21 because  having my dad teach me resulted in a lot of anguish and stress. Their rates are a little higher than other schools you could go to, but I highly recommend them. Read Less
E S.
22 Mar 2012
REPORT
Totally unprofessional.. I scheduled an appt and arrived for the lesson just to be told that I didn't have an appt.  I took a lesson the day before my driving test. The rude instructor told me I would... Read More
Totally unprofessional.. I scheduled an appt and arrived for the lesson just to be told that I didn't have an appt.  I took a lesson the day before my driving test. The rude instructor told me I would never pass but that I'd have better luck next time.  I passed anyhow with only two errors. Read Less
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(818) 865-9455
3055 E Thousand Oaks Blvd
Agoura Hills California 91301
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Safety First Driving School

Agoura Hills, California
(29)
3055 E Thousand Oaks Blvd
Agoura Hills California 91301
Erica S.
11 Jun 2019
REPORT
My daughter enrolled with EDGER!!! How lucky was she. He is patient, kind, great instructor, timely, etc.... After 6 lessons with EDGER, she passed on the very first time with a perfect score!!!!Thank... Read More
My daughter enrolled with EDGER!!! How lucky was she. He is patient, kind, great instructor, timely, etc.... After 6 lessons with EDGER, she passed on the very first time with a perfect score!!!!Thank you Safety First and EdgerErica S. Read Less
Jennifer T.
11 May 2019
REPORT
The worst customer service!  I have made two appointments and they were both cancelled.  When I was frustrated that they cancelled yet again, I was told they wouldn't reschedule my son's first driving... Read More
The worst customer service!  I have made two appointments and they were both cancelled.  When I was frustrated that they cancelled yet again, I was told they wouldn't reschedule my son's first driving lesson because I wasn't being nice enough. I was also told that they cancel on people all the time and those customers are accommodating and understanding????  I even agreed to another appointment, two weeks from now (that is their first available), and she refused to book it.  So now my 15 year old will have to wait until the office manager decides she will reschedule his appointment. Read Less
Josh N.
20 Mar 2019
REPORT
These people are great right on time and they said they'll be there staff Very friendly and easy to work with my daughter was very comfortable in their car and with their equipment best price I could ... Read More
These people are great right on time and they said they'll be there staff Very friendly and easy to work with my daughter was very comfortable in their car and with their equipment best price I could find in town very very happy with the people I work at the sparkling image car wash and that's where I met the manager so happy to of met the people Read Less
Jack M.
13 Dec 2018
REPORT
Very good driving school.  But, customer service is a little of an issue.  They open at 11 AM.  If you call outside working hours, or at times during them, you're instructed to leave a message, which ... Read More
Very good driving school.  But, customer service is a little of an issue.  They open at 11 AM.  If you call outside working hours, or at times during them, you're instructed to leave a message, which may or may not be returned. Read Less
Khalil S.
23 Nov 2018
REPORT
Thank you Safety First Driving School for the excellent service. My son tried another driving school and it was a nightmare till I signed him up with safety first and after that I was a very smooth an... Read More
Thank you Safety First Driving School for the excellent service. My son tried another driving school and it was a nightmare till I signed him up with safety first and after that I was a very smooth and passed his test with a perfect scot. Thanks to safety first and I will recommend you to my friends an family. Read Less
Kayla K.
17 Oct 2018
REPORT
Great experience with safety first. I did the 10 hour package and upgraded to the DMV lesson as well. All of the driving instructors I had were great, knowledgeable and friendly. They made sure I knew... Read More
Great experience with safety first. I did the 10 hour package and upgraded to the DMV lesson as well. All of the driving instructors I had were great, knowledgeable and friendly. They made sure I knew everything to make me be a safe and confident driver. The office staff was very accommodating to my ever changing schedule. I passed the drivers test and received my license. Thanks safety first! Read Less
Niq M.
8 Oct 2018
REPORT
I passed my test!All thanks to Safety First Driving School It was helpful that they were able to take me to the DMV & let me use their vehicle stress free.Thanks Amir-C
Alissa N.
4 Oct 2018
REPORT
Frank has been training both my girls-and he is amazing!!!!  Super patient and calm and fabulous with training.  Couldn't ask for better!  Marla in the office is amazing as well with helping on schedu... Read More
Frank has been training both my girls-and he is amazing!!!!  Super patient and calm and fabulous with training.  Couldn't ask for better!  Marla in the office is amazing as well with helping on scheduling!  Very pleased! Read Less
Salman M.
8 Sep 2018
REPORT
I would highly recommend enrolling into Safety First Driving School. The staff is really helpful and the teachers focus on what you need to improve on. Most of their students pass the first time they ... Read More
I would highly recommend enrolling into Safety First Driving School. The staff is really helpful and the teachers focus on what you need to improve on. Most of their students pass the first time they take the test. The top tier teachers are the reason for the high success rate. It is great for new drivers as they educate you thoroughly on all the aspects the DMV looks for during the drivers test. Overall, great place to learn driving. Read Less
Joe I.
2 Sep 2018
REPORT
Really happy with safety first I recommend this place if you want your son/ daughter pass the drive test from the first time.
Alexys A.
27 Jul 2018
REPORT
I seriously can't say enough about Marla at Safety First Driving School.  I realized that my daughter's permit was going to expire in 3 days, so I called Safety First Driving School, and Marla jumped ... Read More
I seriously can't say enough about Marla at Safety First Driving School.  I realized that my daughter's permit was going to expire in 3 days, so I called Safety First Driving School, and Marla jumped through an unbelievable amount of hoops and ended up scheduling my daughter's 6 hours of behind the wheel lessons to be completed BEFORE IT EXPIRED (getting the lessons all done in 3 days)!  She called instructors and begged them to give lessons (despite it being the instructor's day off), called other locations, and got it done! This would have been impossible for anyone else anywhere to accomplish.  I was having a horrible day, and the first time I spoke with Marla, I was very rude, but she was so polite, accommodating, and then STILL ended up going WAY out of her way and getting this done for us...despite me being horrible to her the first time I talked with her.  She didn't have to do this - should could have sent me to someplace else - but she did it anyway!This company is the ONLY company to call for drivers education.  I will absolutely send everyone I know to them. Read Less
Sarah A.
18 May 2018
REPORT
Great place for teaching you how to drive! Love what they do and how they take their time doing it. My daughter's instructor was extremely nice and patient, and made her feel very comfortable during h... Read More
Great place for teaching you how to drive! Love what they do and how they take their time doing it. My daughter's instructor was extremely nice and patient, and made her feel very comfortable during her lesson. She was very nervous before she started but after her first lesson she was totally thrilled to continue practicing, and ended up passing her driving test with zero mistakes! The staff are very professional and helpful- every time I call to schedule a lesson the lady is super nice and does her best to give me convenient appointments since my daughter plays sports and her schedule is tight. And the package we got was for a great price! Overall I am very satisfied and highly recommend it! Read Less
Denise B.
27 Mar 2018
REPORT
We had a great experience with Safety First. It was easy to schedule the appointments. My son liked the instructor and we were very pleased with the experience.
Nat L.
21 Feb 2018
REPORT
Horrible experience. Paid thousand of dollars for classes, cancelled a day before because of a holiday and they would charge me $50 for cancellation as their driver came in to the lesson which I cance... Read More
Horrible experience. Paid thousand of dollars for classes, cancelled a day before because of a holiday and they would charge me $50 for cancellation as their driver came in to the lesson which I cancelled day before. So unorganised and they would charge me for their own mistakes. Moreover when I came to my driving test, they claimed they didn't know it was my test that day. Another failure. And finally I didn't pass my test. Very frustrated with customer service and overcharging. Find a driving school elsewhere. Not worth money and time. Read Less
Tommy M.
9 Dec 2017
REPORT
My 6 hours of driving were great. We were able to talk a lot about what I should focus on for the test. I was with Jonathan Harnes. Thank you guys so much.
Patricia D.
20 Sep 2017
REPORT
We are extremely happy with Safety First Driving School!  Two of my sons both did training with Frank and both passed their DMV behind the wheel test the first time! This school does a very good job p... Read More
We are extremely happy with Safety First Driving School!  Two of my sons both did training with Frank and both passed their DMV behind the wheel test the first time! This school does a very good job preparing students to be safe drivers and to do well on their test!  Thank you Safety First Driving School!!! Read Less
Fatima S.
16 Jun 2017
REPORT
Got my licenses after two lessons!! Super helpful and patient. Gave me confidence to do it and pass on my first test!! Amazing driving school!!!!
John G.
25 Aug 2016
REPORT
All three of my girls have used Safety First for their driving school.  I wanted to give an extra call out for the new owners.  Even though there was apparently a 9-month contract limitation by the pr... Read More
All three of my girls have used Safety First for their driving school.  I wanted to give an extra call out for the new owners.  Even though there was apparently a 9-month contract limitation by the previous owner, they honored the remainder of my daughter's instruction without charge.Thank you Safety First! Read Less
Donna A.
7 Aug 2016
REPORT
Great driving school at affordable rates!  Good package deals. Tony's professionalism and customer service is superb! I highly recommend them.
Greg L.
11 Jun 2016
REPORT
We used Safety First for our four daughters years ago and were very happy with their service. We signed up our son last year and learned the NEW OWNERS won't honor our $699 premium contact. Zip. Zero.... Read More
We used Safety First for our four daughters years ago and were very happy with their service. We signed up our son last year and learned the NEW OWNERS won't honor our $699 premium contact. Zip. Zero. Nada.  They claimed it was a 9-month contract that they extended to 10. Of course, there was no time limit on our contract. Considering small claims court out of principle...This is unbelievable.  They didn't even offer to cut a deal of any kind. Many good options, like AAA. Go elsewhere!7/23/16 Follow up...The new owners suddenly became interested in working with me after posting this negative review.  I responded to the new owner saying I found another school with better customer service.  We are completely satisfied (actually, delighted) with Auto Club online class for teens.  Read the other reviews of Safety First.  This place doesn't deserve your business. Read Less
Sharita Lugo
4 Jun 2016
REPORT
Quick, specific, customer and internet user friendly!
Krishna S.
16 Oct 2015
REPORT
I recently got my driver's license with the help of Safety first driving school. Though I was with three different instructors, I got very important information from all three of them. Amy, John and B... Read More
I recently got my driver's license with the help of Safety first driving school. Though I was with three different instructors, I got very important information from all three of them. Amy, John and Bill from safety first driving school guided me well with my driving. Whenever you go for your exam you should be confident enough to take the driving test and Amy helped me a lot in gaining that confidence. She was very positive about my driving and boosted my confidence. Thank you so much Amy for all your help and support. Read Less
Kar K.
18 May 2015
REPORT
great instructors but the business itself is completely terrible. each time i tried making an appt, i had to wait 20 minutes on hold. Also, you can ONLY make appts on the phone which is extremely inef... Read More
great instructors but the business itself is completely terrible. each time i tried making an appt, i had to wait 20 minutes on hold. Also, you can ONLY make appts on the phone which is extremely ineffective for a busy high school student. would not recommend to any of my friends. bad experience Read Less
Dave N.
5 Feb 2015
REPORT
Safety First is a fantastic company!  They worked very hard to help my son schedule, were incredibly flexible, and truly went above and beyond to make this a good experience for my son. I highly recom... Read More
Safety First is a fantastic company!  They worked very hard to help my son schedule, were incredibly flexible, and truly went above and beyond to make this a good experience for my son. I highly recommend Safety First! Read Less
Matthew G.
7 Sep 2014
REPORT
Great driving school, I have recently come over from England and needed to pass a Californian test. After only one lesson I knew everything necessary to pass my test, I passed with no marks off too!
Bita M.
12 Jan 2014
REPORT
Here's to a driving school that actually cares. Competent instructors and easy appointments. Made my nervous teen an excellent driver. Thanks Safety First!
Bita Mathews
29 Dec 2013
REPORT
I love Safety First Driving School!
caroline s.
13 Mar 2013
REPORT
If it wasn't for driving schools like this I don't know how I would be driving around in my new car today. Unlike learning with your friends or parents, it is a very low stress environment and the ins... Read More
If it wasn't for driving schools like this I don't know how I would be driving around in my new car today. Unlike learning with your friends or parents, it is a very low stress environment and the instructors (I had lessons with several different ones) are respectful, friendly, and informative. They provide helpful tips and are able to catch errors that others would not. I struggled with learning how to drive for many years - although I got a learner's permit at 18, I didn't get my license until 21 because  having my dad teach me resulted in a lot of anguish and stress. Their rates are a little higher than other schools you could go to, but I highly recommend them. Read Less
E S.
22 Mar 2012
REPORT
Totally unprofessional.. I scheduled an appt and arrived for the lesson just to be told that I didn't have an appt.  I took a lesson the day before my driving test. The rude instructor told me I would... Read More
Totally unprofessional.. I scheduled an appt and arrived for the lesson just to be told that I didn't have an appt.  I took a lesson the day before my driving test. The rude instructor told me I would never pass but that I'd have better luck next time.  I passed anyhow with only two errors. Read Less
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