They are responsive and answered all my questions quickly. My ticket was dismissed within five days of my completing the course. The course was $40.The course itself was long and tedious, since it is ... Read More
They are responsive and answered all my questions quickly. My ticket was dismissed within five days of my completing the course. The course was $40.The course itself was long and tedious, since it is timed. It took me aver 4 hours to complete. There are 29 chapters, each timed on average 8 minutes. After each chapter there are two questions related to the material, on which you must get 80%, and every other chapter has a personal question, which you must answer with 100% accuracy or fail the class. Being able to stop and continue this course of the phone is a welcome feature. The course contains multiple grammatical, factual, formatting, and logical errors and inconsistencies. Here are some examples:* "There were approximately 250 million registered vehicles on U.S. roadways in 2009; they drove approximately 300 trillion miles." It is actually 3 trillion miles, not 300 trillion; they are off by a factor of 100 here. If Americans drove 300 trillions miles, that would mean that each person drives 1.2 million miles per year. * "30,000 are killed each year in alcohol-related accidents." The actual number is 10,497, 28% of all traffic-related deaths (CDC 2016). * "What is your the first letter of your FIRST NAME?"* "A law was passed prohibiting a driver was entering this area."* "In an effort to reduce crashes, cameras have installed at numerous intersections throughout the state."* "If you're under 21 years of age, your minimum BAC must be 0.00."* "What is the legal blood alcohol level for someone under 21 years old?"* "Ignorance of the law is no defense. Having an empty container, being a passenger, not drinking, and not thinking are not a defense." Should be "defenses"* Video tells you to not "tune the radio" yet they say that in order to avoid getting worked up by an aggressive driver to put on your favorite music. * Different words are bolded and capitalized often in the same sentence, making intended emphasis unclear.* They say you must never exceed the speed limit, yet you must always drive at the speed of the traffic, even when it exceeds the speed limit. * They say to keep a distance of 3 seconds while driving, and one and a half car length when stopped at a light. This is impractical and is more likely to agitate other drivers and create unsafe situations. * Inconsistent Oxford Comma use. * Some of the videos are pointless, like the RENO 911! - Drunk Catwalk. Others, like those that included actual officer commentary were informative. These inaccuracies is why traffic schools have a reputation of being a waste of time and not teaching anything useful. I had not learned much that I already did not know, even after reading every word that they wrote. I doubt that taking this course will make anyone a better driver. If I am to spend four hours actually learning the material, the least they can do is hire a competent professional to proof read and fact-check the material. They probably do not have much competition, but I wish their standards for providing educational materials were higher. Read Less