Book a 6 hour deal for £118 the following day the instructor rang and said id have to start from basic and that i would only be driving for half an hour of my 2 hour lesson said he hadnt been told id had lessons before on the email sent to him and if i wanted to drive id have to pay him an extra £58 on the day i told him that i was going to get in touch with red for him to tell me he would do it and to pay him in future instead of making any payments over the phone or interne...t to red. Rang red as im not so naive and they told me the they had sent him the email confirming i wasnt a beginner and that they would contact him and now all i know is i'll be having a different driving instructor who hasn't been in touch either would really rather a refund and go to a reliable company. Quite clearly the first instructor was in it for the money and probably will do it again to someone else just to make some more money!! Yet to see how this driving instructor is as when asking for a refund she told me shed already booked in with someone else and that it would go down as student cancellation and wouldn't get the refund at all then See More Read Less

Terrible awful company. Took my money for a course of lessons for my son. After weeks of trying to arrange a lesson, booking one and then the instructor telling him halfway through the road he wouldnt be able to do any days or times my son needed we were back at square one and he was brought home again. I then called to try and find out when someone would be able to take him out and was told there was no one?! They still havent refunded me and are making it ridiculously hard work! I want my £150 back. Do not use these people!!!!!!!! Read Less

Excellent service offered, easy to manage all online. My instructor was Claire, she couldn't have made the experience any better, she was very professional and an excellent instructor. I'd gladly go with her again but after passing my test there's no need anymore but I couldn't have done it without her. Would recommend anyone looking for a smooth experience to learning to drive look no further and even better if you're lucky to get Claire. Thank you red and a big thank you Claire. See you out thereRead Less

I am giving this driving school a one star review as they obviously have no consideration for their customers based on my recent experience. I had been learning with a RED instructor for almost a year, I would give him a good review, if there was much point, as he did try really hard with me - an older and quite apprehensive learner. However my instructor left RED last week, with not much notice to me (he would lose a star for that...), and after being told I would be contact...ed and reassigned an instructor I ended up phoning RED myself yesterday to be told there are no instructors available in my area, would I like a refund? This is a company I have been learning through and who have been taking a sizeable chunk of my money for a year and they are not bothered at all about helping me to continue to learn to drive. I emailed a complaint and spoke to someone else in the contact centre who must have said ten times, “It’s just unfortunate that there are currently no available instructors in your area...they are self employed and there is nothing we can do...” She kept saying that same thing even though I was trying to point out that surely they should have some sort of continuity system in place for customers who choose to book an instructor through them. I also pointed out that there seems to be a lot more instructors for my area (a major city) on the website when I do a search than she is claiming, including my previous instructor...so maybe they need to update the website to reflect the true number?? Thankfully I only have one hour and one minute (randomly) to be refunded as going on the service I have just not received from them I would be worried if I was owed more. I will be trying an independent as don’t see the point in going through a school like this now, hopefully it will not have set back my learning (and slowly built confidence) too much. See More Read Less

After driving more than 20 years in the right hand side of the road, I was really not straight forward for me to start driving in the UK. In order to get familiar with the rules and driving environment in the UK, before taking my practical driving test, I decided to take a few hours of driving lessons with Red Driving School. My experience was really good, and the driving instructor unique. Charanjit (Ricky) was always punctual in all driving sessions, and he showed both abso...lute professionalism and full knowledge of the driving rules and style in the UK. I really enjoyed the driving sessions because Charanjit was always very clear and direct to signal and explain my faults, and also to advise me on how to improve/correct them. Another aspect I really appreciated was that at the end of each driving session we did a full review of it, analysing the entire session in order to understand what, when and where I made a mistake. Specially useful were all the drawings Charanjit did to explain me the dynamics of roundabouts, which I must confess were the biggest challenge for me. I highly recomend Red Driving School, and if you can, try to book some driving hours with Charanjit, you will not regret it at all. See More Read Less

Hey guys, I had driving lessons in Maidstone with James Daniel Bryer from RED Driving School. I can definitelly recommend the school as well as James. He's a great teacher, super calm and thorough. You won't feel stressed at all, when having lessons with him. He's very patient and will explain in details different aspects of driving on various types of roads and in different driving conditions. He's also very responsive and helped me when rebooking driving test / finding earlier dates. Overall, very good experience, and I'm a happy license holder now! Read Less

I paid and booked a block of sessions one to start today my sons actual birthday at 5.30 by 6pm I had rung the instructor twice and left messages with no reply. So I rang the customer service to be spoken to as if it was ok his birthday was ruined and just to book for the following week !!!! When I explained that wasn’t the point as his birthday was today and now had been ruined, and we hadn’t even been contacted to inform us the instructor wasn’t coming, to be told that was...n’t her fault !!! I said I want to make a complaint I was told in a flat I can’t be arsed with your problem voice that i would get a call back in 3 days!!! I said I want some compensation for this, to be told well you won’t get any as we won’t be charging you for today’s lesson. Once again that’s not the point. I paid my money for a service to happen on my sons birthday, for RED not to provide the service paid for. We had entered into a contract and you have failed to provide the service. This is unacceptable!!! If the lesson isn’t cancelled within 48 hours I would have to lose the money for the lesson and the ADI code of practice states this is the same for the learner if the instructor fails to attend. I want my rightful compensation!!!!! Next lesson booked for Mother’s Day so not only has it ruined his birthday it’s now ruined Mother’s Day as I can’t plan anything as he has a lesson !!! We now have to sit and wait and see if the next driver might turn up, I don’t hold out much hope. I would cancel my booking but looking at the other reviews I may not get my money back within the next few months !!! Appalling service !!! See More Read Less