Want Driving Lessons
London, Greater London
Reviews
Chelle Liliann
30 Mar 2018
REPORT
1st lesson that I had the driver was constantly grabbing the wheel. 2nd lesson he never turned up due to a cancellation that I did not request. My lesson was then rearranged and the driver turned up 3...
1st lesson that I had the driver was constantly grabbing the wheel. 2nd lesson he never turned up due to a cancellation that I did not request. My lesson was then rearranged and the driver turned up 35minutes late and when I went to look out my window the driver was no where to be found. I had to call the company 3 times only to be told it was my fault and out of the 5 hours I booked I had 3 hours of actually lesson and only 1 passed over to a new driver that I'm only keeping in contact with. I sent a email and still 2 weeks later I have not been replied to. Any time you call doesn't matter what department, the man is the same person you are talking to. They are just a couple of cheaters and not to be trusted.
Lexy Catherine
12 Mar 2018
REPORT
So I paid almost £200 for lessons with this company, waited two weeks for my first lesson and by the time the instructor was 20 minutes later I phoned to see where he was. Phoned 8 times and by this p...
So I paid almost £200 for lessons with this company, waited two weeks for my first lesson and by the time the instructor was 20 minutes later I phoned to see where he was. Phoned 8 times and by this point he was an hour late, I was told (rudely) that he had cancelled because all of a sudden he decided hen doesn’t cover my area and it’s ‘a bit far’ and I’d have to find another instructor with them. I had taken the day off work for this. No apology, no pre warning, just attitude and unacceptable treatment. Asked for a refund and I got scoffed at and then got huffed and puffed at when giving my card details for the refund. Terrible and unacceptable. Avoid at all cost.
Robert Dodds
8 Mar 2018
REPORT
DO NOT PAY THIS COMPANY. I am currently trying to retrieve my money for driving lessons through paypal. They will take your money, and never get in touch to arrange your lessons, even with repeated fo...
DO NOT PAY THIS COMPANY. I am currently trying to retrieve my money for driving lessons through paypal. They will take your money, and never get in touch to arrange your lessons, even with repeated follow up. Complete scam, AVOID!
Stephen Quinn
27 Feb 2018
REPORT
Wish I could give zero stars!
I bought a ten hour block of lessons from them a couple of years ago.
One of their instructors screamed at me in the car during my fifth or sixth hour of learning. I ...
Wish I could give zero stars!
I bought a ten hour block of lessons from them a couple of years ago.
One of their instructors screamed at me in the car during my fifth or sixth hour of learning. I pulled out of a junction after assessing everything was okay, he then shouted about how I was entering a national speed limit road and called me stupid. I got out the car and told him to drive me back, he then tried to make everything okay by asking me not to report the incident and offering a free lesson
I went to complain about him and ask for a refund on the remaining lessons. They initially sounded concerned but didn't get back to me for a few days despite saying they would investigate the matter further and work out how much I was owed for the remaining hours I had left from the block booking.
When I eventually heard back from someone I was passed around two or three people in customer service, all with bad attitudes and no concern at all about the manner in which I'd been treated by the instructor.
They then went back on their word of offering me a refund, which I couldn't argue because it was something I was offered over the phone so was never in writing, and I begrudgingly continued lessons with another instructor.
The second instructor was someone I never actually met. The first lesson we had booked I had to cancel because I was ill. The second time I contacted him he was on holiday and the third time his car was broken down. After that I tried to text him but never received a response.
I called the company again and was given my third instructor. My third instructor was brilliant and I finished off the last few hours I'd paid for with him, and as much as I would have liked to continue with him I could not justify giving this company anymore money.
They put me off driving schools completely and two years later I've passed my theory but haven't had any further lessons due to this bad experience.
If you are going to use this company despite this review and others, then I would recommend you avoid using a man named Ibrahim - the first instructor who couldn't control his temper - and also Shahid - the second instructor who did a disappearing act. Unfortunately I don't have the surnames in any of the emails I received from the company. The third instructor was amazing, he is called Arjan and I really wish I could have continued with him but there was just no way I could justify paying more money to this company that were so openly disrespectful and unhelpful.
Medusa Homeed
23 Jan 2018
REPORT
Unlawful School. Claimed no refund policy as they are a private firm and law doesnt apply to them?! lmfao so i called Trading Standards and sent the the driving school an email telling them my rights ...
Unlawful School. Claimed no refund policy as they are a private firm and law doesnt apply to them?! lmfao so i called Trading Standards and sent the the driving school an email telling them my rights to a refund. No quibble, money back in my account as i threatened legal action. Will never use this dodgy company again.
Tenshi Dragon
8 Aug 2017
REPORT
Wasn't sure about this school as their reviews are somewhat in the middle but i bought my sister a package of 5hrs. Shebwent away and in her first few hours sheblearnt so much more than i thought she ...
Wasn't sure about this school as their reviews are somewhat in the middle but i bought my sister a package of 5hrs. Shebwent away and in her first few hours sheblearnt so much more than i thought she would. I thought it would take more than 5hrs to understand how a car works, but the instructor was very humble and experienced and made her comfortable in every lesson. My sister is a shy character and this really helped. She has passed her test first time and i had to write this review to show my gratitude.
Thank you Want Driving Lessons - i will be recommending you guys to others as well.
Niraj Patel
27 Jul 2017
REPORT
Iv passed my driving test first time - sceptical at first due to the prices but was assured all instructors came with 10 years experience and were fully qualified. I beleive in London they are the che...
Iv passed my driving test first time - sceptical at first due to the prices but was assured all instructors came with 10 years experience and were fully qualified. I beleive in London they are the cheapest without hidden extras to pay like others that advertise. I would say my instructor was amazing and trained me to a high standard. I took around 30 hours which i understand is less than the average - just goes to show my instructor was great! Now my sister is starting with them - (im sure she will need more hours) lol.
Mohamed Abdelhalim
18 Jul 2017
REPORT
Didnt turn up on time or bother calling
Vivek Patel (Alumni)
11 Aug 2016
REPORT
Great experience with Want driving lessons.
The driver was very patient and understanding.
Greatly helped with clutch control and spoke me through all the procedures of manoeuvres.
Would greatly ...
Great experience with Want driving lessons.
The driver was very patient and understanding.
Greatly helped with clutch control and spoke me through all the procedures of manoeuvres.
Would greatly recommend to others.
Booking process is just simply great.
Oliver Twist
12 Aug 2015
REPORT
Excellent service from the driving school. Very good prices compared to other driving schools, they offer full service including theory test training and early driving test bookings. I passed now my w...
Excellent service from the driving school. Very good prices compared to other driving schools, they offer full service including theory test training and early driving test bookings. I passed now my wife is taking lessons with them. Thank you for your help.
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020 3086 7988
Want Driving Lessons
London, Greater London
Reviews
Chelle Liliann
30 Mar 2018
1st lesson that I had the driver was constantly grabbing the wheel. 2nd lesson he never turned up due to a cancellation that I did not request. My lesson was then rearranged and the driver turned up 3...
1st lesson that I had the driver was constantly grabbing the wheel. 2nd lesson he never turned up due to a cancellation that I did not request. My lesson was then rearranged and the driver turned up 35minutes late and when I went to look out my window the driver was no where to be found. I had to call the company 3 times only to be told it was my fault and out of the 5 hours I booked I had 3 hours of actually lesson and only 1 passed over to a new driver that I'm only keeping in contact with. I sent a email and still 2 weeks later I have not been replied to. Any time you call doesn't matter what department, the man is the same person you are talking to. They are just a couple of cheaters and not to be trusted.
Lexy Catherine
12 Mar 2018
So I paid almost £200 for lessons with this company, waited two weeks for my first lesson and by the time the instructor was 20 minutes later I phoned to see where he was. Phoned 8 times and by this p...
So I paid almost £200 for lessons with this company, waited two weeks for my first lesson and by the time the instructor was 20 minutes later I phoned to see where he was. Phoned 8 times and by this point he was an hour late, I was told (rudely) that he had cancelled because all of a sudden he decided hen doesn’t cover my area and it’s ‘a bit far’ and I’d have to find another instructor with them. I had taken the day off work for this. No apology, no pre warning, just attitude and unacceptable treatment. Asked for a refund and I got scoffed at and then got huffed and puffed at when giving my card details for the refund. Terrible and unacceptable. Avoid at all cost.
Robert Dodds
8 Mar 2018
DO NOT PAY THIS COMPANY. I am currently trying to retrieve my money for driving lessons through paypal. They will take your money, and never get in touch to arrange your lessons, even with repeated fo...
DO NOT PAY THIS COMPANY. I am currently trying to retrieve my money for driving lessons through paypal. They will take your money, and never get in touch to arrange your lessons, even with repeated follow up. Complete scam, AVOID!
Stephen Quinn
27 Feb 2018
Wish I could give zero stars!
I bought a ten hour block of lessons from them a couple of years ago.
One of their instructors screamed at me in the car during my fifth or sixth hour of learning. I ...
Wish I could give zero stars!
I bought a ten hour block of lessons from them a couple of years ago.
One of their instructors screamed at me in the car during my fifth or sixth hour of learning. I pulled out of a junction after assessing everything was okay, he then shouted about how I was entering a national speed limit road and called me stupid. I got out the car and told him to drive me back, he then tried to make everything okay by asking me not to report the incident and offering a free lesson
I went to complain about him and ask for a refund on the remaining lessons. They initially sounded concerned but didn't get back to me for a few days despite saying they would investigate the matter further and work out how much I was owed for the remaining hours I had left from the block booking.
When I eventually heard back from someone I was passed around two or three people in customer service, all with bad attitudes and no concern at all about the manner in which I'd been treated by the instructor.
They then went back on their word of offering me a refund, which I couldn't argue because it was something I was offered over the phone so was never in writing, and I begrudgingly continued lessons with another instructor.
The second instructor was someone I never actually met. The first lesson we had booked I had to cancel because I was ill. The second time I contacted him he was on holiday and the third time his car was broken down. After that I tried to text him but never received a response.
I called the company again and was given my third instructor. My third instructor was brilliant and I finished off the last few hours I'd paid for with him, and as much as I would have liked to continue with him I could not justify giving this company anymore money.
They put me off driving schools completely and two years later I've passed my theory but haven't had any further lessons due to this bad experience.
If you are going to use this company despite this review and others, then I would recommend you avoid using a man named Ibrahim - the first instructor who couldn't control his temper - and also Shahid - the second instructor who did a disappearing act. Unfortunately I don't have the surnames in any of the emails I received from the company. The third instructor was amazing, he is called Arjan and I really wish I could have continued with him but there was just no way I could justify paying more money to this company that were so openly disrespectful and unhelpful.
Medusa Homeed
23 Jan 2018
Unlawful School. Claimed no refund policy as they are a private firm and law doesnt apply to them?! lmfao so i called Trading Standards and sent the the driving school an email telling them my rights ...
Unlawful School. Claimed no refund policy as they are a private firm and law doesnt apply to them?! lmfao so i called Trading Standards and sent the the driving school an email telling them my rights to a refund. No quibble, money back in my account as i threatened legal action. Will never use this dodgy company again.
Tenshi Dragon
8 Aug 2017
Wasn't sure about this school as their reviews are somewhat in the middle but i bought my sister a package of 5hrs. Shebwent away and in her first few hours sheblearnt so much more than i thought she ...
Wasn't sure about this school as their reviews are somewhat in the middle but i bought my sister a package of 5hrs. Shebwent away and in her first few hours sheblearnt so much more than i thought she would. I thought it would take more than 5hrs to understand how a car works, but the instructor was very humble and experienced and made her comfortable in every lesson. My sister is a shy character and this really helped. She has passed her test first time and i had to write this review to show my gratitude.
Thank you Want Driving Lessons - i will be recommending you guys to others as well.
Niraj Patel
27 Jul 2017
Iv passed my driving test first time - sceptical at first due to the prices but was assured all instructors came with 10 years experience and were fully qualified. I beleive in London they are the che...
Iv passed my driving test first time - sceptical at first due to the prices but was assured all instructors came with 10 years experience and were fully qualified. I beleive in London they are the cheapest without hidden extras to pay like others that advertise. I would say my instructor was amazing and trained me to a high standard. I took around 30 hours which i understand is less than the average - just goes to show my instructor was great! Now my sister is starting with them - (im sure she will need more hours) lol.
Mohamed Abdelhalim
18 Jul 2017
Didnt turn up on time or bother calling
Vivek Patel (Alumni)
11 Aug 2016
Great experience with Want driving lessons.
The driver was very patient and understanding.
Greatly helped with clutch control and spoke me through all the procedures of manoeuvres.
Would greatly ...
Great experience with Want driving lessons.
The driver was very patient and understanding.
Greatly helped with clutch control and spoke me through all the procedures of manoeuvres.
Would greatly recommend to others.
Booking process is just simply great.
Oliver Twist
12 Aug 2015
Excellent service from the driving school. Very good prices compared to other driving schools, they offer full service including theory test training and early driving test bookings. I passed now my w...
Excellent service from the driving school. Very good prices compared to other driving schools, they offer full service including theory test training and early driving test bookings. I passed now my wife is taking lessons with them. Thank you for your help.
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