10 Reviews

Surepass Crash Courses

Colchester, Essex
Reviews
Lauren Hagland
5 May 2018
REPORT
No faults with the instructor. The issue was the poor administration. Soon as money was paid I heard nothing. I had to chase them up for my instructor, I then was allocated an instructor which was mes... Read More
No faults with the instructor. The issue was the poor administration. Soon as money was paid I heard nothing. I had to chase them up for my instructor, I then was allocated an instructor which was messaging me arguing on Christmas Eve! Because I didn’t want booking in until after my holiday, so March, and he wanted it done in January. I requested a new instructor, so I was left with a test date and no instructor. I had to get bus home from Barnsley twice. My test was cancelle...d so I had 7 hours learning, then had to pay for 1 bus to town and twice back, I had to wait 7 weeks for another test which I had to organise myself. Pay for more hours to cover my test and when contacting the admins I was told they can’t control the weather. No? But you can control customer satisfaction which was terrible from day one. This isn’t a grudge because I failed, because I passed. It’s the grudge that it was stressful and costly every step of the way! I had to pay out £65 more in the end and sit my test 7 weeks after learning. If I hadn’t passed, I wouldn’t have come back. Zobacz więcej Read Less
Jody Timms
3 May 2018
REPORT
My partner mark did a 30 hour course and passed first time. It was a pleasure from start to finish and mikes wonderful manner and excellent teaching methods no doubt made the difference. He was a calm... Read More
My partner mark did a 30 hour course and passed first time. It was a pleasure from start to finish and mikes wonderful manner and excellent teaching methods no doubt made the difference. He was a calming influence and an excellent instructor and I cannot recommend him highly enough. Thanks again mike and I would advise anyone to book lessons through surepass if they are considering learning to drive. Read Less
Samantha Blinston Harris
21 Apr 2018
REPORT
Passed my test first time on Wednesday after a 20 hour fast pass course with Dave Kerrigan-wright. He was fantastic. I'd recommend not only using surepass but also Dave to anyone who wanted to pass th... Read More
Passed my test first time on Wednesday after a 20 hour fast pass course with Dave Kerrigan-wright. He was fantastic. I'd recommend not only using surepass but also Dave to anyone who wanted to pass their test confidently and quickly. He made the whole experience a lot easier and loads of fun and ensured that I felt comfortable enough to ask as many silly questions as I needed, which happened a lot. Thanks again Dave. I'll see you aboutRead Less
Chantelle McCully
26 Mar 2018
REPORT
Would like to say the biggest thankyou to Mike Tilley. I have had a few driving instructors with moving around but Mike has been the one to make learning how to drive enjoyable and not something to wo... Read More
Would like to say the biggest thankyou to Mike Tilley. I have had a few driving instructors with moving around but Mike has been the one to make learning how to drive enjoyable and not something to worry about and finally getting me to the point of passing my test! Mike is a brilliant driving instructor and i would recommend him to everyone. he makes you feel at ease and learns you everything you need to get you driving asap. thanks again mike i will genuinely miss my driving lessons with you 🙄 Read Less
Matthew Cooke
20 Mar 2018
REPORT
Had a crash course which I failed and that’s not the problem the problem is after taking the test there are no instructors for months to take another test, this company is a joke they take your money ... Read More
Had a crash course which I failed and that’s not the problem the problem is after taking the test there are no instructors for months to take another test, this company is a joke they take your money 500 pound and when you fail don’t want to know you, I was told over the phone to go else where. I knew it was a possibility to fail but thought that surepass would stand by me and continue with me till I did eventually pass, just be careful before booking a crash course fast pass, I know the pass rate is high but it doesn’t excuse the fact they do this to people who fail Read Less
Alicja Hancock
14 Mar 2018
REPORT
I had been learning to drive since I was 17 with multiple lessons from two different instructors (different companies) which I never got anywhere with due to typical reasons (couldn’t fit me in, made ... Read More
I had been learning to drive since I was 17 with multiple lessons from two different instructors (different companies) which I never got anywhere with due to typical reasons (couldn’t fit me in, made excuses but was happy to take money etc). From the very start Helen has always been punctual and extremely well organised. She writes down all lesson plans and everything that is achieved in each lesson and will go above and beyond to make sure you will pass your test as-soon as possible. She knows so much about the test procedure and will make sure nothing is missed out through out your time learning with her. I passed first time and can’t thank Helen enough! Read Less
Shajini Rajeevan
12 Mar 2018
REPORT
I would like to thank my driving instructor Mike Tilley for helping me get through with my driving licence.He sure has a lot of patience and better understanding towards his students. It was really a ... Read More
I would like to thank my driving instructor Mike Tilley for helping me get through with my driving licence.He sure has a lot of patience and better understanding towards his students. It was really a good experience for me to learn from such a person. Mike Tilley was very good in trying to explain all the important points in a way that one can easily remember and implement whilst driving so easily. That was the actual key to my success in getting my drivers license. Most imp...ortantly to highlight was the amount of safety and care he took for us while leaving us o the wheels. Really appreciate your efforts and dedication towards your students. I once again Thank you so much to both Surepass and Mike for the best service rendered and that too at an affordable price. I would certainly recommend Surepass and Mike to anyone who looks forward for driving lessons... Zobacz więcej Read Less
Rebekah Beere
20 Feb 2018
REPORT
Helen Wheelan was the best instructor I could have asked for!!! When I first started driving my anxiety was terrible and I really struggled with it. I never thought I’d pass my test due to how sever m... Read More
Helen Wheelan was the best instructor I could have asked for!!! When I first started driving my anxiety was terrible and I really struggled with it. I never thought I’d pass my test due to how sever my anxiety was.Thanks to Helen’s patience,guidance and understanding I’ve finally passed my test!! Throughout the whole experience Helen was right there encouraging me and adapting my lessons to cope with my anxiety. I’m so much more confident when it comes to driving now and have systems in place thanks to Helen that should anything go wrong or I make a mistake I have a coping mechanism in place! Helen really is an incredible instructor! Read Less
Ozie Malume
13 Feb 2018
REPORT
Couldn’t have hand picked a better instructor. Passed with Adrian Devall after previously having been with a different instructor. Incredibly dedicated to making sure you definitely pass, Ade is very... Read More
Couldn’t have hand picked a better instructor. Passed with Adrian Devall after previously having been with a different instructor. Incredibly dedicated to making sure you definitely pass, Ade is very good at giving you all the tools and knowledge needed to get you test ready, whilst having the patience to make sure you’re 100% on track. Was really impressed with his calming influence which only helps you relax and get on with the job. His instructions were very clear and you always know what you should be doing. Ticked every box, as guranteed as it gets with Ade. Couldn’t recommend a better instructor. 🙂👍🏽 Read Less
Monica Robb
29 Jan 2018
REPORT
Would just like to warn everybody about Greg Davidson a driving instructor for SurePass driving who wrongly tried to extort more money for driving lessons than his company charges. I had booked a bloc... Read More
Would just like to warn everybody about Greg Davidson a driving instructor for SurePass driving who wrongly tried to extort more money for driving lessons than his company charges. I had booked a block of 10 lessons for £230. After our first meeting he had told me to pay direct next time to him. We made a timetable with an extra 8 hours added on. After the meeting he sent me a lesson schedule with the lessons on it claiming he wanted £292 pound for these 8 lessons as a surcha...rge of £4.50 was added per hour in the evenings(from 5pm onwards) and weekends. At no point was this mentioned face to face or on the SurePass website. Not only had he added this surcharge but changed our meeting time from 4pm to 5pm so he could charge an extra hour surcharged per lesson. When I contacted SurePass they had no idea he was charging extra money and informed me he shouldn’t be doing this. I was offered a measly apology and had my money refunded. Imagine an old man extorting money and taking advantage of people he is supposed to be teaching for his own financial gain !!! I also thought that because my instructor was assigned and we had or first meeting he had availability but was told he wouldn’t till March. Zobacz więcej Read Less
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Book an Appointment
Online booking unavailable
Please call
0800 083 8429
37 Purvis Way
Colchester Essex CO4 9FN
Business Hours
Monday
Mon
09:00AM-21:00PM
Tuesday
Tue
09:00AM-21:00PM
Wednesday
Wed
09:00AM-21:00PM
Thursday
Thu
09:00AM-21:00PM
Friday
Fri
09:00AM-21:00PM
Saturday
Sat
09:00AM-17:00PM
Sunday
Sun
09:00AM-17:00PM
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Surepass Crash Courses

Colchester, Essex
(10)
37 Purvis Way
Colchester Essex CO4 9FN
Monday
09:00AM-21:00PM
Tuesday
09:00AM-21:00PM
Wednesday
09:00AM-21:00PM
Thursday
09:00AM-21:00PM
Friday
09:00AM-21:00PM
Saturday
09:00AM-17:00PM
Sunday
09:00AM-17:00PM
Lauren Hagland
5 May 2018
REPORT
No faults with the instructor. The issue was the poor administration. Soon as money was paid I heard nothing. I had to chase them up for my instructor, I then was allocated an instructor which was mes... Read More
No faults with the instructor. The issue was the poor administration. Soon as money was paid I heard nothing. I had to chase them up for my instructor, I then was allocated an instructor which was messaging me arguing on Christmas Eve! Because I didn’t want booking in until after my holiday, so March, and he wanted it done in January. I requested a new instructor, so I was left with a test date and no instructor. I had to get bus home from Barnsley twice. My test was cancelle...d so I had 7 hours learning, then had to pay for 1 bus to town and twice back, I had to wait 7 weeks for another test which I had to organise myself. Pay for more hours to cover my test and when contacting the admins I was told they can’t control the weather. No? But you can control customer satisfaction which was terrible from day one. This isn’t a grudge because I failed, because I passed. It’s the grudge that it was stressful and costly every step of the way! I had to pay out £65 more in the end and sit my test 7 weeks after learning. If I hadn’t passed, I wouldn’t have come back. Zobacz więcej Read Less
Jody Timms
3 May 2018
REPORT
My partner mark did a 30 hour course and passed first time. It was a pleasure from start to finish and mikes wonderful manner and excellent teaching methods no doubt made the difference. He was a calm... Read More
My partner mark did a 30 hour course and passed first time. It was a pleasure from start to finish and mikes wonderful manner and excellent teaching methods no doubt made the difference. He was a calming influence and an excellent instructor and I cannot recommend him highly enough. Thanks again mike and I would advise anyone to book lessons through surepass if they are considering learning to drive. Read Less
Samantha Blinston Harris
21 Apr 2018
REPORT
Passed my test first time on Wednesday after a 20 hour fast pass course with Dave Kerrigan-wright. He was fantastic. I'd recommend not only using surepass but also Dave to anyone who wanted to pass th... Read More
Passed my test first time on Wednesday after a 20 hour fast pass course with Dave Kerrigan-wright. He was fantastic. I'd recommend not only using surepass but also Dave to anyone who wanted to pass their test confidently and quickly. He made the whole experience a lot easier and loads of fun and ensured that I felt comfortable enough to ask as many silly questions as I needed, which happened a lot. Thanks again Dave. I'll see you aboutRead Less
Chantelle McCully
26 Mar 2018
REPORT
Would like to say the biggest thankyou to Mike Tilley. I have had a few driving instructors with moving around but Mike has been the one to make learning how to drive enjoyable and not something to wo... Read More
Would like to say the biggest thankyou to Mike Tilley. I have had a few driving instructors with moving around but Mike has been the one to make learning how to drive enjoyable and not something to worry about and finally getting me to the point of passing my test! Mike is a brilliant driving instructor and i would recommend him to everyone. he makes you feel at ease and learns you everything you need to get you driving asap. thanks again mike i will genuinely miss my driving lessons with you 🙄 Read Less
Matthew Cooke
20 Mar 2018
REPORT
Had a crash course which I failed and that’s not the problem the problem is after taking the test there are no instructors for months to take another test, this company is a joke they take your money ... Read More
Had a crash course which I failed and that’s not the problem the problem is after taking the test there are no instructors for months to take another test, this company is a joke they take your money 500 pound and when you fail don’t want to know you, I was told over the phone to go else where. I knew it was a possibility to fail but thought that surepass would stand by me and continue with me till I did eventually pass, just be careful before booking a crash course fast pass, I know the pass rate is high but it doesn’t excuse the fact they do this to people who fail Read Less
Alicja Hancock
14 Mar 2018
REPORT
I had been learning to drive since I was 17 with multiple lessons from two different instructors (different companies) which I never got anywhere with due to typical reasons (couldn’t fit me in, made ... Read More
I had been learning to drive since I was 17 with multiple lessons from two different instructors (different companies) which I never got anywhere with due to typical reasons (couldn’t fit me in, made excuses but was happy to take money etc). From the very start Helen has always been punctual and extremely well organised. She writes down all lesson plans and everything that is achieved in each lesson and will go above and beyond to make sure you will pass your test as-soon as possible. She knows so much about the test procedure and will make sure nothing is missed out through out your time learning with her. I passed first time and can’t thank Helen enough! Read Less
Shajini Rajeevan
12 Mar 2018
REPORT
I would like to thank my driving instructor Mike Tilley for helping me get through with my driving licence.He sure has a lot of patience and better understanding towards his students. It was really a ... Read More
I would like to thank my driving instructor Mike Tilley for helping me get through with my driving licence.He sure has a lot of patience and better understanding towards his students. It was really a good experience for me to learn from such a person. Mike Tilley was very good in trying to explain all the important points in a way that one can easily remember and implement whilst driving so easily. That was the actual key to my success in getting my drivers license. Most imp...ortantly to highlight was the amount of safety and care he took for us while leaving us o the wheels. Really appreciate your efforts and dedication towards your students. I once again Thank you so much to both Surepass and Mike for the best service rendered and that too at an affordable price. I would certainly recommend Surepass and Mike to anyone who looks forward for driving lessons... Zobacz więcej Read Less
Rebekah Beere
20 Feb 2018
REPORT
Helen Wheelan was the best instructor I could have asked for!!! When I first started driving my anxiety was terrible and I really struggled with it. I never thought I’d pass my test due to how sever m... Read More
Helen Wheelan was the best instructor I could have asked for!!! When I first started driving my anxiety was terrible and I really struggled with it. I never thought I’d pass my test due to how sever my anxiety was.Thanks to Helen’s patience,guidance and understanding I’ve finally passed my test!! Throughout the whole experience Helen was right there encouraging me and adapting my lessons to cope with my anxiety. I’m so much more confident when it comes to driving now and have systems in place thanks to Helen that should anything go wrong or I make a mistake I have a coping mechanism in place! Helen really is an incredible instructor! Read Less
Ozie Malume
13 Feb 2018
REPORT
Couldn’t have hand picked a better instructor. Passed with Adrian Devall after previously having been with a different instructor. Incredibly dedicated to making sure you definitely pass, Ade is very... Read More
Couldn’t have hand picked a better instructor. Passed with Adrian Devall after previously having been with a different instructor. Incredibly dedicated to making sure you definitely pass, Ade is very good at giving you all the tools and knowledge needed to get you test ready, whilst having the patience to make sure you’re 100% on track. Was really impressed with his calming influence which only helps you relax and get on with the job. His instructions were very clear and you always know what you should be doing. Ticked every box, as guranteed as it gets with Ade. Couldn’t recommend a better instructor. 🙂👍🏽 Read Less
Monica Robb
29 Jan 2018
REPORT
Would just like to warn everybody about Greg Davidson a driving instructor for SurePass driving who wrongly tried to extort more money for driving lessons than his company charges. I had booked a bloc... Read More
Would just like to warn everybody about Greg Davidson a driving instructor for SurePass driving who wrongly tried to extort more money for driving lessons than his company charges. I had booked a block of 10 lessons for £230. After our first meeting he had told me to pay direct next time to him. We made a timetable with an extra 8 hours added on. After the meeting he sent me a lesson schedule with the lessons on it claiming he wanted £292 pound for these 8 lessons as a surcha...rge of £4.50 was added per hour in the evenings(from 5pm onwards) and weekends. At no point was this mentioned face to face or on the SurePass website. Not only had he added this surcharge but changed our meeting time from 4pm to 5pm so he could charge an extra hour surcharged per lesson. When I contacted SurePass they had no idea he was charging extra money and informed me he shouldn’t be doing this. I was offered a measly apology and had my money refunded. Imagine an old man extorting money and taking advantage of people he is supposed to be teaching for his own financial gain !!! I also thought that because my instructor was assigned and we had or first meeting he had availability but was told he wouldn’t till March. Zobacz więcej Read Less
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know