The in class instructor was great! Cindy made everything seem interesting! I enjoyed my in class lessons, can't wait for my in car!!! I learnt lots of things and think that everyone on the road should take this course. Some people don't realize what they are doing wrong but with A-1 the roads will be a safer place! Read Less

What I can say is that the office staff was wonderful and professional to deal with. As for the instructor, that's another story. Emerald not only made my son uncomfortable, frustrated and incompetent, he flat out informed him that his friend was a better driver than him! Nothing like boosting his confidence. Well, needless to say, when I was in the vehicle, I noticed that my son was driving extremely slow and under the speed limit. Also stopping way too soon at lights and stop signs. When I questioned him, he said that was what the instructor told him to do! While driving with him, I would tell him to speed up and he would repeatedly say, Emerald be saying "whoa whoa, too fast! What are you doing?" And he was at least 10 km under the speed limit. I told him that it was wrong but since he was a professional instructor he was right... WRONG! My son was marked on the G2 road test as consistently driving too slow and stopping too soon. When I spoke to at least 5 other A1 students who had Emerald, they all consistently complained about the same thing. While in the drivers examination centre, a young woman came in and low and behold she mentioned she had taken A1 Driving but her instructor was constantly telling her to drive slower than the speed limit, and I asked her who, she said Emerald! This causes the drivers to be marked wrong on the exam! When the driver examination centre asks who was the instructor from A1 the students had, and they inform them that it is Emerald, the examiners themselves know that the drivers will consistently fail at driving the speed limit. And incorrectly stopping at intersections! Why pay a ridiculous amount of money for driving school when the instructor is not giving the students proper instruction and the drivers bureau examiners even know that he is teaching them to drive too slow. It is called impeding the flow of traffic. So, my son will redo the test with more driving experience with me (which is what the drivers bureau told him to do. Go out and drive with your mom and do what your mom tells you) since his instructions failed to meet the standards. Thanks.. and that actually comes from at least 6 of his students that we know of... A great big thank you though to the rest of the staff we dealt with. Professional, courteous and quick to get the paperwork done. I will not recommend Emerald as an instructor. We were forewarned by a number of Emerald's previous students, but we figured they may have been over exaggerating. Well they were not and lessoned learned. Find another instructor if you get him. Waste of money Read Less