Wait times are extremely long and the employee I had for my driving test (G) was tremendously rude. I am not one to blame others, I believe we need to take responsibility for our actions, but I can say with confidence that I failed my test because of this employee. Absolutely terrible. Read Less

If it was possible to give negative stars I would definitely be doing that. This one star is a lie, this place is just a scam. You have to go through the proper channels to get your drivers license and our province has really dropped the ball here. My wife did her exam for her G license at this house of b.s. and failed. She literally had made up laws written against her, i.e.. you aren't allowed to speed, but you should speed past this truck, cut him off, to make the exit, because that's what the examiner said she should have done. Or following too closely to another vehicle, I didn't realize that you are supposed to give 8 car lengths, the 3 car lengths my wife gave wasn't good enough. There are so many holes in what the examiner wrote out on my wife's test, she made up stuff to nit pick on. Bottom line here is that this woman that conducted the exam for my wife got into our car having already failed my wife as it was her first attempt at her G. They don't make enough money from those of us searching our couch cushions for loose change to buy gas with, they need to make sure we at least pay for this exam twice. I'm sad for the state of our country if you keep letting these idiots run it. Oh and I almost forgot, my wife had to wait almost 3 hours to even have the examiner come out as they "lost her paperwork" and they apologized knowing they made an error there, only to send out a woman who probably doesn't have a drivers license herself. Read Less

I did my g1 exit test yesterday and it was quick, the examiner, she's so nice and very comfortable to be with in the car. I passed and I am so happy, its not bad at all. the centre is quiet not too many applicants. Read Less

I've already written a review of this useless place, I just need to add something and educate the public. For the love of God, ladies and gentlemen, please stop referring to those village idiot examiners as instructors. Those examiners are not instructors, are in no way qualified to teach anyone or anything, and have zero knowledge about driving. They are uneducated monkeys off the street who were handed a sheet (a tablet as of not too long ago) and told where to mark. At least other test centers have examiners that are professional and know a thing or two about driving. The pathetic excuses for human beings at the Barrie test center should never be allowed near anything with wheels, never mind allowing them in cars with people who are under a lot of stress because they are trying to pass their G1 exit or G2 exit tests. If your time and money are things that are of value to you and you don't appreciate being treated like a piece of trash, stay far away from this place. Read Less

I call either the line is always busy or it's a voice machine asking you for your information I had to repeat calling 3 times and they always hung up on me and to try again later. I do it again and it happens again. Going in there the waiting time is extremely long and every worker there is either rude or miserable. No help at all. I'm surprised nothing has been done. Get new staff that actually enjoy this. I've seen so many horrible reviews. Read Less

Examiner failed me because I didn't accelerate to merge onto highway while there was a huge transport truck beside me. Also, he said I didn't look left and right when exiting a parking spot. Obviously I did look, otherwise I couldn't have noticed the child running around beside his family's car. VERY RUDE VEEY RUDE VERY RUDE DOESN'T CARE IF YOIRE NERVOUS THEY JIST WANT YOUR MONEY. VERY SLOW WAITING LINE AS WELL! DO NOT BOOK HERE!!!!!! Everyone I know has had bad experiences here. Read Less

As others have posted, the wait times are very very long, in large part due to the insufficient staffing. The first time I went, I was trying to exchange an out of country licence and had to wait several hours only to find out I didn't have all the necessary paperwork; I will give the staff member credit, it was an unusual licence that I expected to have more troubles with but she simply pulled out her reference material and told me what I needed. After obtaining the necessary paperwork, I cam back and again waited about 90 minutes. Once I did get to the front, the process was pretty simple and easy. Should hire more staff, but once you get to your turn, things are pretty decent. Read Less

I have been told many people have found this place very efficient and polite. I do wish I could say I've had the same experience. To keep things short, far too many of my concerns were put to the side and ignored, no matter how persistent I was. Will continue to go to Orillia for any further testing/drive test situations if needed. Hopefully the staff and overall company will eventually be better. Read Less

Waiting hours- over an hour the first time, 1:50 the second time ( after an hour and a half when there was only one clerk at the desk for 30 minutes, a lady walked in and thanked us for being patient "... we are understaffed today..." Both times got different answers. The solution offered did not make any sense, so I got to another location in Newmarket. Even worse ( 40 minutes before I got to to the clerk). Told me a whole different story about the "solution" to my problem. After I called MTO I understood that there are to ways to go about my problem - I guess if the 3 answers from the clerks were combined and ''cleaned'' one could peace together the write answer. All in all the workers in drive test are incompetent and overworked, the waiting hours are terrible the facilities are understaffed. I lived in Alberta for a while, the difference is remarkable. Same services provided there are on a different scale of customer service and competency. Read Less