Thank you so much for teaching my dear daughter to driving and passed her driving license for today. (special thanks to rick, skip,wade,larry, and everyone from wallace driving school.
Laura Bonnie
16 Mar 2018
REPORT
Great driving school. Calm methodical approach. Helped me to finally pass my road test!
michelle
7 Mar 2018
REPORT
I was looking around for places to take lessons in Victoria and decided to check out Wallace Driving School. Unfortunately, I found the staff to be uninterested in me and somewhat rude. I decided to g... Read More
I was looking around for places to take lessons in Victoria and decided to check out Wallace Driving School. Unfortunately, I found the staff to be uninterested in me and somewhat rude. I decided to go with Drive Wise instead. Although they are more expensive the service there is much more exceptional. I was able to get my N after taking 8 lessons with Arthur. Go to Drive Wise if you want professional, caring, service. Read Less
Robert P.
22 Feb 2018
REPORT
If you want to be a safe driver don't use this school.Was behind them on the highway after we had snow the night before.they had cleared a small maybe 1 foot by 1 foot area on there rear window and h... Read More
If you want to be a safe driver don't use this school.Was behind them on the highway after we had snow the night before.they had cleared a small maybe 1 foot by 1 foot area on there rear window and had not cleaned the snow off of the rear lights so you could not see brake lights, turn signal or even just the normal running lights. After passing them in the left lane they pulled in behind me on an icy snowy road and proceeded to tail gate me for miles until I was able to safely change lanes. They certainly don't believe in the 2 second rule.So if they don't make the car safe before driving it & then don't drive it in a safe manner I don't think you can expect them to teach you or your family to be safe and responsible drivers. Use them at your own peril. Read Less
Paige Ronald
7 Jan 2018
REPORT
Coming into driving lessons, I was an anxious driver and I had little confidence in my ability to perform most driving skills. John Hawkins did more than teach me the skills I would need; he inspired ... Read More
Coming into driving lessons, I was an anxious driver and I had little confidence in my ability to perform most driving skills. John Hawkins did more than teach me the skills I would need; he inspired the confidence that I was already capable of said skills. He goes above and beyond in making his students comfortable and happy, and I could not recommend him enough as a driver and instructer. Read Less
Pauline Martens
11 Dec 2017
REPORT
Our family was very impressed from the moment we contacted Wallace Driving School. Within weeks of calling, our daughter was starting lessons, and only 4 weeks later, she passed her driving test (she ... Read More
Our family was very impressed from the moment we contacted Wallace Driving School. Within weeks of calling, our daughter was starting lessons, and only 4 weeks later, she passed her driving test (she had been practicing for months beforehand). She was picked up and dropped off at the ferry terminal in new, perky cars with a professional driving instructor. The whole team was organized, professional and friendly. We would highly recommend Wallace Driving School. ~Salt Spring Island Read Less
Jeff Sims
8 Aug 2017
REPORT
Steven and his team were excellent working with my dayghter and dealing with the extremely poorly administered ICBC.
Do not underestimate the life of the union driven civil service is live and well at... Read More
Steven and his team were excellent working with my dayghter and dealing with the extremely poorly administered ICBC.
Do not underestimate the life of the union driven civil service is live and well at ICBC and I feel for individuals who have to deal with hhese people on a daily basis.
You. Eed a champion to stick handle these people and Wallace Driving school has the patience and professionalism to do so. Read Less
Lucy Smith
19 Jun 2017
REPORT
I would highly recommend Wallace driving. I signed my daughter up for lessons to augment the practice driving we were doing to prepare for her N. All the Wallace instructors were excellent coaches an... Read More
I would highly recommend Wallace driving. I signed my daughter up for lessons to augment the practice driving we were doing to prepare for her N. All the Wallace instructors were excellent coaches and she finished each lesson inflated and more confident about her skills. I received excellent, quick, respectful and helpful customer service from the office and from Mr Wallace and could tell they take great pride in their business. My daughter was successful the first time in passing her N test and I feel confident that she has a safe start to her driving. Read Less
Alison Roper-Cairns
8 Jun 2017
REPORT
We can't say enough about Wallace Driving School. My son took the GLP program and loved it. He really liked his driving instructors, Skip being his favourite, but liked the others too! They all were ... Read More
We can't say enough about Wallace Driving School. My son took the GLP program and loved it. He really liked his driving instructors, Skip being his favourite, but liked the others too! They all were patient with his nervousness and gave him so many tips to ensure he became a safe and cautious driver. Mr. Wallace was very personable and helpful in helping my son do the best he could do for Test Day. The website was very user friendly for logging in driving hours and information. We will definitely use Wallace Driving School for our 2 upcoming drivers in the years to come. Thank you Wallace. Read Less
Darcy Darbyshire
1 May 2017
REPORT
I was driving from Cassidy to Nanaimo this evening only to see one of your instructors driving one of your company vehicles tailgating and cutting people off. Shouldn't your driving instructors be set... Read More
I was driving from Cassidy to Nanaimo this evening only to see one of your instructors driving one of your company vehicles tailgating and cutting people off. Shouldn't your driving instructors be setting a good example for young drivers like myself? Read Less
Tom Honey
6 Feb 2017
REPORT
You think riding on the shoulder is safer than proper filtering? you have obviously never driven outside of North america. Car drivers are not used to looking in their mirrors for things in the should... Read More
You think riding on the shoulder is safer than proper filtering? you have obviously never driven outside of North america. Car drivers are not used to looking in their mirrors for things in the shoulder. Read Less
Ian Turner
30 Jan 2017
REPORT
You don't know what you are talking about. Motorcycle filtering is safe. I am 6x safer if I filter than sit in traffic. Look at the U of Berkley and California Highway Patrol study before you open you... Read More
You don't know what you are talking about. Motorcycle filtering is safe. I am 6x safer if I filter than sit in traffic. Look at the U of Berkley and California Highway Patrol study before you open your mouth. Read Less
Young-Jin Chung
27 Jan 2017
REPORT
I give one star after seeing the owner's response below. What I was unhappy about was their lack of flexibility. For some reason, there was a communication break down between my daughter and the schoo... Read More
I give one star after seeing the owner's response below. What I was unhappy about was their lack of flexibility. For some reason, there was a communication break down between my daughter and the school. It might be my daughter's fault but who knows? Poor communication happens all the time. Anyways it happened and everybody makes a mistake especially when the person is young. Now they say there's no way of fixing it unless I pay ridiculous amount of money for a service which was offered free at the beginning as the deal. Regarding the practices, she did them although she just didn't document them because she didn't know she had to. Is it a punishment for the mistake? Just blaming the student. No flexibility at all unlike usual business practices here. Too bad. Read Less
Danielle Sim
18 Jan 2017
REPORT
My 16 year daughter registered for the package and decided to opt out the teen smart because she read it's not mandatory. After she failed her first test, we were hoping the driving school would give ... Read More
My 16 year daughter registered for the package and decided to opt out the teen smart because she read it's not mandatory. After she failed her first test, we were hoping the driving school would give her another lesson, but just because she didn't take the teen smart, the driving school told us that they were done with her. My understanding was that the school takes care of a student until they pass, however, there seems to be a fine print that the student must finish the teen smart in order to get the service. Is this school an insurance company that lays out all the fine details to trick customers? If I could give a rating of no stars, I would. Read Less
Anna Schnute
22 Nov 2016
REPORT
I highly recommend Wallace Driving School. I found all of their instructors to be calm, patient and very professional. The helped me finally face my fear and get my N. Thank you Wallace!!!
Anna S
22 Nov 2016
REPORT
I highly recommend Wallace Driving School. I found all of the instructors I had to be calm, patient and very professional. They helped me to face my fear of driving and finally obtain my licence at ag... Read More
I highly recommend Wallace Driving School. I found all of the instructors I had to be calm, patient and very professional. They helped me to face my fear of driving and finally obtain my licence at age 35. If you are like me and afraid to learn, try a few lessons with Wallace - it's worth it!! Read Less
Alison Stewart
20 Sep 2016
REPORT
I changed my review from a previous 3 stars to 5 because of the excellent customer service. I do recommend Wallace Driving School. John and Wade were very friendly and informative instructors, and mad... Read More
I changed my review from a previous 3 stars to 5 because of the excellent customer service. I do recommend Wallace Driving School. John and Wade were very friendly and informative instructors, and made you more confident about driving with how they spoke. I passed my driver's test no problem! Thank you!! Read Less
Stephanie Hide
2 Sep 2016
REPORT
Fantastic instruction, friendly and so easy to deal with!! John was my instructor and having previously driven for 20+ years and then having to do my road test again I was nervous �. I learned so mu... Read More
Fantastic instruction, friendly and so easy to deal with!! John was my instructor and having previously driven for 20+ years and then having to do my road test again I was nervous �. I learned so much in just two lessons and he made sure I was ready to pass my test. I highly recommend Wallace for the new driver as well as us older folks! Read Less
Miriam Byrne
6 May 2015
REPORT
A massive "Thank you" to Joan, Steve and their incredible team of instructors. Our experience right from my first nervous phone call with Joan to the debrief tonight with Steve after my son passed his... Read More
A massive "Thank you" to Joan, Steve and their incredible team of instructors. Our experience right from my first nervous phone call with Joan to the debrief tonight with Steve after my son passed his drivers test was outstanding. The communication, caring and fantastic service made the journey to my son's independence safe and enjoyable. They are true partners in ensuring our streets are safe! Read Less
Stacey Smith
16 Dec 2014
REPORT
Fantastic course! My daughter had six hours of in-car instruction with John from Wallace Driving School, it made a huge difference in her confidence, understanding of defensive driving, and safe driv... Read More
Fantastic course! My daughter had six hours of in-car instruction with John from Wallace Driving School, it made a huge difference in her confidence, understanding of defensive driving, and safe driving habits. Thank you, you guys are GREAT! Will be signing my youngest daughter up for lessons soon too! Read Less
Nicole Bray
6 Dec 2014
REPORT
TERRIBLE people relations. I've encountered this man twice and have nothing but terrible things to say. He is rude and thinks he's above other people. RUDE!
Erin Y.
22 Dec 2013
REPORT
Initially, I had a good experience with Wallace Driving School. Their failure to meet basic customer service standards, though, completely changed that for me. I had scheduled a single lesson before a... Read More
Initially, I had a good experience with Wallace Driving School. Their failure to meet basic customer service standards, though, completely changed that for me. I had scheduled a single lesson before a driving test just to clean up the edges and the owner Steve Wallace had quoted me $50 over the phone. That seemed fair being a single 1 1/2 hour lesson. I took my lesson and then was told by the instructor that I owed $145. Thinking she had been misinformed and been told I was taking multiple lessons, I phoned the head office trying to clear it up. Again, I was told I owed $145. I explained the situation and was handed off again to Steve Wallace. He said "I can't imagine why I would say that" then proceeded to tell me it was still $145. Instead of offering some kind of solution, he chose to charge the exorbitant price anyway and simply mistreated a well-meaning customer. I had recommended them to a number of friends and am regretting sending them to be thrown under the bus. I sincerely hope you choose another school. Read Less
Thank you so much for teaching my dear daughter to driving and passed her driving license for today. (special thanks to rick, skip,wade,larry, and everyone from wallace driving school.
Laura Bonnie
16 Mar 2018
REPORT
☆☆☆☆☆
REPORT
Great driving school. Calm methodical approach. Helped me to finally pass my road test!
michelle
7 Mar 2018
REPORT
☆☆☆☆☆
REPORT
I was looking around for places to take lessons in Victoria and decided to check out Wallace Driving School. Unfortunately, I found the staff to be uninterested in me and somewhat rude. I decided to g... Read More
I was looking around for places to take lessons in Victoria and decided to check out Wallace Driving School. Unfortunately, I found the staff to be uninterested in me and somewhat rude. I decided to go with Drive Wise instead. Although they are more expensive the service there is much more exceptional. I was able to get my N after taking 8 lessons with Arthur. Go to Drive Wise if you want professional, caring, service. Read Less
Robert P.
22 Feb 2018
REPORT
☆☆☆☆☆
REPORT
If you want to be a safe driver don't use this school.Was behind them on the highway after we had snow the night before.they had cleared a small maybe 1 foot by 1 foot area on there rear window and h... Read More
If you want to be a safe driver don't use this school.Was behind them on the highway after we had snow the night before.they had cleared a small maybe 1 foot by 1 foot area on there rear window and had not cleaned the snow off of the rear lights so you could not see brake lights, turn signal or even just the normal running lights. After passing them in the left lane they pulled in behind me on an icy snowy road and proceeded to tail gate me for miles until I was able to safely change lanes. They certainly don't believe in the 2 second rule.So if they don't make the car safe before driving it & then don't drive it in a safe manner I don't think you can expect them to teach you or your family to be safe and responsible drivers. Use them at your own peril. Read Less
Paige Ronald
7 Jan 2018
REPORT
☆☆☆☆☆
REPORT
Coming into driving lessons, I was an anxious driver and I had little confidence in my ability to perform most driving skills. John Hawkins did more than teach me the skills I would need; he inspired ... Read More
Coming into driving lessons, I was an anxious driver and I had little confidence in my ability to perform most driving skills. John Hawkins did more than teach me the skills I would need; he inspired the confidence that I was already capable of said skills. He goes above and beyond in making his students comfortable and happy, and I could not recommend him enough as a driver and instructer. Read Less
Pauline Martens
11 Dec 2017
REPORT
☆☆☆☆☆
REPORT
Our family was very impressed from the moment we contacted Wallace Driving School. Within weeks of calling, our daughter was starting lessons, and only 4 weeks later, she passed her driving test (she ... Read More
Our family was very impressed from the moment we contacted Wallace Driving School. Within weeks of calling, our daughter was starting lessons, and only 4 weeks later, she passed her driving test (she had been practicing for months beforehand). She was picked up and dropped off at the ferry terminal in new, perky cars with a professional driving instructor. The whole team was organized, professional and friendly. We would highly recommend Wallace Driving School. ~Salt Spring Island Read Less
Jeff Sims
8 Aug 2017
REPORT
☆☆☆☆☆
REPORT
Steven and his team were excellent working with my dayghter and dealing with the extremely poorly administered ICBC.
Do not underestimate the life of the union driven civil service is live and well at... Read More
Steven and his team were excellent working with my dayghter and dealing with the extremely poorly administered ICBC.
Do not underestimate the life of the union driven civil service is live and well at ICBC and I feel for individuals who have to deal with hhese people on a daily basis.
You. Eed a champion to stick handle these people and Wallace Driving school has the patience and professionalism to do so. Read Less
Lucy Smith
19 Jun 2017
REPORT
☆☆☆☆☆
REPORT
I would highly recommend Wallace driving. I signed my daughter up for lessons to augment the practice driving we were doing to prepare for her N. All the Wallace instructors were excellent coaches an... Read More
I would highly recommend Wallace driving. I signed my daughter up for lessons to augment the practice driving we were doing to prepare for her N. All the Wallace instructors were excellent coaches and she finished each lesson inflated and more confident about her skills. I received excellent, quick, respectful and helpful customer service from the office and from Mr Wallace and could tell they take great pride in their business. My daughter was successful the first time in passing her N test and I feel confident that she has a safe start to her driving. Read Less
Alison Roper-Cairns
8 Jun 2017
REPORT
☆☆☆☆☆
REPORT
We can't say enough about Wallace Driving School. My son took the GLP program and loved it. He really liked his driving instructors, Skip being his favourite, but liked the others too! They all were ... Read More
We can't say enough about Wallace Driving School. My son took the GLP program and loved it. He really liked his driving instructors, Skip being his favourite, but liked the others too! They all were patient with his nervousness and gave him so many tips to ensure he became a safe and cautious driver. Mr. Wallace was very personable and helpful in helping my son do the best he could do for Test Day. The website was very user friendly for logging in driving hours and information. We will definitely use Wallace Driving School for our 2 upcoming drivers in the years to come. Thank you Wallace. Read Less
Darcy Darbyshire
1 May 2017
REPORT
☆☆☆☆☆
REPORT
I was driving from Cassidy to Nanaimo this evening only to see one of your instructors driving one of your company vehicles tailgating and cutting people off. Shouldn't your driving instructors be set... Read More
I was driving from Cassidy to Nanaimo this evening only to see one of your instructors driving one of your company vehicles tailgating and cutting people off. Shouldn't your driving instructors be setting a good example for young drivers like myself? Read Less
Tom Honey
6 Feb 2017
REPORT
☆☆☆☆☆
REPORT
You think riding on the shoulder is safer than proper filtering? you have obviously never driven outside of North america. Car drivers are not used to looking in their mirrors for things in the should... Read More
You think riding on the shoulder is safer than proper filtering? you have obviously never driven outside of North america. Car drivers are not used to looking in their mirrors for things in the shoulder. Read Less
Ian Turner
30 Jan 2017
REPORT
☆☆☆☆☆
REPORT
You don't know what you are talking about. Motorcycle filtering is safe. I am 6x safer if I filter than sit in traffic. Look at the U of Berkley and California Highway Patrol study before you open you... Read More
You don't know what you are talking about. Motorcycle filtering is safe. I am 6x safer if I filter than sit in traffic. Look at the U of Berkley and California Highway Patrol study before you open your mouth. Read Less
Young-Jin Chung
27 Jan 2017
REPORT
☆☆☆☆☆
REPORT
I give one star after seeing the owner's response below. What I was unhappy about was their lack of flexibility. For some reason, there was a communication break down between my daughter and the schoo... Read More
I give one star after seeing the owner's response below. What I was unhappy about was their lack of flexibility. For some reason, there was a communication break down between my daughter and the school. It might be my daughter's fault but who knows? Poor communication happens all the time. Anyways it happened and everybody makes a mistake especially when the person is young. Now they say there's no way of fixing it unless I pay ridiculous amount of money for a service which was offered free at the beginning as the deal. Regarding the practices, she did them although she just didn't document them because she didn't know she had to. Is it a punishment for the mistake? Just blaming the student. No flexibility at all unlike usual business practices here. Too bad. Read Less
Danielle Sim
18 Jan 2017
REPORT
☆☆☆☆☆
REPORT
My 16 year daughter registered for the package and decided to opt out the teen smart because she read it's not mandatory. After she failed her first test, we were hoping the driving school would give ... Read More
My 16 year daughter registered for the package and decided to opt out the teen smart because she read it's not mandatory. After she failed her first test, we were hoping the driving school would give her another lesson, but just because she didn't take the teen smart, the driving school told us that they were done with her. My understanding was that the school takes care of a student until they pass, however, there seems to be a fine print that the student must finish the teen smart in order to get the service. Is this school an insurance company that lays out all the fine details to trick customers? If I could give a rating of no stars, I would. Read Less
Anna Schnute
22 Nov 2016
REPORT
☆☆☆☆☆
REPORT
I highly recommend Wallace Driving School. I found all of their instructors to be calm, patient and very professional. The helped me finally face my fear and get my N. Thank you Wallace!!!
Anna S
22 Nov 2016
REPORT
☆☆☆☆☆
REPORT
I highly recommend Wallace Driving School. I found all of the instructors I had to be calm, patient and very professional. They helped me to face my fear of driving and finally obtain my licence at ag... Read More
I highly recommend Wallace Driving School. I found all of the instructors I had to be calm, patient and very professional. They helped me to face my fear of driving and finally obtain my licence at age 35. If you are like me and afraid to learn, try a few lessons with Wallace - it's worth it!! Read Less
Alison Stewart
20 Sep 2016
REPORT
☆☆☆☆☆
REPORT
I changed my review from a previous 3 stars to 5 because of the excellent customer service. I do recommend Wallace Driving School. John and Wade were very friendly and informative instructors, and mad... Read More
I changed my review from a previous 3 stars to 5 because of the excellent customer service. I do recommend Wallace Driving School. John and Wade were very friendly and informative instructors, and made you more confident about driving with how they spoke. I passed my driver's test no problem! Thank you!! Read Less
Stephanie Hide
2 Sep 2016
REPORT
☆☆☆☆☆
REPORT
Fantastic instruction, friendly and so easy to deal with!! John was my instructor and having previously driven for 20+ years and then having to do my road test again I was nervous �. I learned so mu... Read More
Fantastic instruction, friendly and so easy to deal with!! John was my instructor and having previously driven for 20+ years and then having to do my road test again I was nervous �. I learned so much in just two lessons and he made sure I was ready to pass my test. I highly recommend Wallace for the new driver as well as us older folks! Read Less
Miriam Byrne
6 May 2015
REPORT
☆☆☆☆☆
REPORT
A massive "Thank you" to Joan, Steve and their incredible team of instructors. Our experience right from my first nervous phone call with Joan to the debrief tonight with Steve after my son passed his... Read More
A massive "Thank you" to Joan, Steve and their incredible team of instructors. Our experience right from my first nervous phone call with Joan to the debrief tonight with Steve after my son passed his drivers test was outstanding. The communication, caring and fantastic service made the journey to my son's independence safe and enjoyable. They are true partners in ensuring our streets are safe! Read Less
Stacey Smith
16 Dec 2014
REPORT
☆☆☆☆☆
REPORT
Fantastic course! My daughter had six hours of in-car instruction with John from Wallace Driving School, it made a huge difference in her confidence, understanding of defensive driving, and safe driv... Read More
Fantastic course! My daughter had six hours of in-car instruction with John from Wallace Driving School, it made a huge difference in her confidence, understanding of defensive driving, and safe driving habits. Thank you, you guys are GREAT! Will be signing my youngest daughter up for lessons soon too! Read Less
Nicole Bray
6 Dec 2014
REPORT
☆☆☆☆☆
REPORT
TERRIBLE people relations. I've encountered this man twice and have nothing but terrible things to say. He is rude and thinks he's above other people. RUDE!
Erin Y.
22 Dec 2013
REPORT
☆☆☆☆☆
REPORT
Initially, I had a good experience with Wallace Driving School. Their failure to meet basic customer service standards, though, completely changed that for me. I had scheduled a single lesson before a... Read More
Initially, I had a good experience with Wallace Driving School. Their failure to meet basic customer service standards, though, completely changed that for me. I had scheduled a single lesson before a driving test just to clean up the edges and the owner Steve Wallace had quoted me $50 over the phone. That seemed fair being a single 1 1/2 hour lesson. I took my lesson and then was told by the instructor that I owed $145. Thinking she had been misinformed and been told I was taking multiple lessons, I phoned the head office trying to clear it up. Again, I was told I owed $145. I explained the situation and was handed off again to Steve Wallace. He said "I can't imagine why I would say that" then proceeded to tell me it was still $145. Instead of offering some kind of solution, he chose to charge the exorbitant price anyway and simply mistreated a well-meaning customer. I had recommended them to a number of friends and am regretting sending them to be thrown under the bus. I sincerely hope you choose another school. Read Less