I wanted to share feedback about my driving lesson with instructor Kitty. I was not feeling well during the session because I felt anxious and uncomfortable at the same time , she is not approachable ... Read More
I wanted to share feedback about my driving lesson with instructor Kitty. I was not feeling well during the session because I felt anxious and uncomfortable at the same time , she is not approachable , as I thought the instructor are all approachable as I expected to be . I am 18 weeks pregnant, I was not comfortable with the standard driving position due to pelvic sensitivity. However, I didn’t get the chance to explain this to Kitty because the way she spoke made me even more anxious, so I just obeyed her instructions without speaking up cause I am also keen to get my licence, even I’m not comfortable and I am telling her I am not comfortable but I think she refuse to listen. She talked over me, judged my driving harshly (saying as if I’m so terrible and not thinking), and insisted on the leg positioning.
After the lesson, I experienced severe pelvic pain that lasted into the night and stopped me from sleeping properly until this evening . This has been really distressing.
I understand the need to teach proper test positioning, but a more patient and supportive approach would help anxious learners feel safe to communicate their needs especially when pregnant or not feeling well. I hope this feedback can help improve experiences for other students.
Thank you for your time. Read Less
Katie Mackay
19 Mar 2026
REPORT
Really frustrated with their technology. Needed to change a lesson so tried to login to the online portal. Didn't work (although I know I was using the right email, it's the one that other correspo... Read More
Really frustrated with their technology. Needed to change a lesson so tried to login to the online portal. Didn't work (although I know I was using the right email, it's the one that other correspondence has been sent to). Tried repeatedly to get my password redone. In the end I phoned. Selected option 4 to change a driver training lesson. It told me the opening hours then hung up on me. This happened every time I tried that extension. So I figured I would dial the extension for an insurance quote. Didn't hang up that time (surprise surprise). But they didn't pick up for ages so had to do it after work and wait over 1 hour. And because of all that I missed the 24hr cancellation window and lose my prepaid lesson. The website login and phone line are both unreliable which is really disappointing for a good Tasmanian company. And if you need to cancel a lesson start early. Go in in person if you can. Read Less
Pang Llui Lim
24 Feb 2026
REPORT
Matt from RACT Hobart is a great instructor. He was patient and encouraging; did show any angst or annoyance at my learner skills. I felt more confident after a session, and know specifi areas where I... Read More
Matt from RACT Hobart is a great instructor. He was patient and encouraging; did show any angst or annoyance at my learner skills. I felt more confident after a session, and know specifi areas where I can improve. Thanks Matt! Read Less
celia chen
3 Oct 2025
REPORT
I had a wonderful experience learning with Kitty at RACT driving school. She is an excellent teacher who is patient, professional, and takes full responsibility for her students’ learning. Kitty expla... Read More
I had a wonderful experience learning with Kitty at RACT driving school. She is an excellent teacher who is patient, professional, and takes full responsibility for her students’ learning. Kitty explains everything clearly, gives constructive feedback, and makes sure you feel confident and safe on the road. She genuinely cares about her students and goes the extra mile to support them. I highly recommend Kitty to anyone looking for a reliable and skilled driving instructor! Read Less
Dongming Zhang
11 Sep 2023
REPORT
High recommended! Also, I’d like to give a big shout-out to Henry Chen who had been my trainer for over 30 driving lessons👍
After I achieved almost full scores in my driving test with only first att... Read More
High recommended! Also, I’d like to give a big shout-out to Henry Chen who had been my trainer for over 30 driving lessons👍
After I achieved almost full scores in my driving test with only first attempt, I got my first car, and has been enjoying driving & visiting around Tassie🐨
I tried a few driving schools around Hobart, RACT is one of my favorites. Unlike some driving instructors just ask me to drive on the road and learn nothing, Henry provided more training based on the feedback he or his colleagues gave to me each session, that made me much more confident during the test and the rest of my life😎 Read Less
Max Harris
10 Apr 2018
REPORT
Timothy Shears
9 Mar 2018
REPORT
Jack Costello
27 Dec 2017
REPORT
What ever you do don’t get kiddy she will stress u out even more than u already are, and tell u 100 things at once way too stressful than it needs to be,
Ask for Mel he is a legend and a wonderful te... Read More
What ever you do don’t get kiddy she will stress u out even more than u already are, and tell u 100 things at once way too stressful than it needs to be,
Ask for Mel he is a legend and a wonderful teacher who knows what he is doing Read Less
I wanted to share feedback about my driving lesson with instructor Kitty. I was not feeling well during the session because I felt anxious and uncomfortable at the same time , she is not approachable ... Read More
I wanted to share feedback about my driving lesson with instructor Kitty. I was not feeling well during the session because I felt anxious and uncomfortable at the same time , she is not approachable , as I thought the instructor are all approachable as I expected to be . I am 18 weeks pregnant, I was not comfortable with the standard driving position due to pelvic sensitivity. However, I didn’t get the chance to explain this to Kitty because the way she spoke made me even more anxious, so I just obeyed her instructions without speaking up cause I am also keen to get my licence, even I’m not comfortable and I am telling her I am not comfortable but I think she refuse to listen. She talked over me, judged my driving harshly (saying as if I’m so terrible and not thinking), and insisted on the leg positioning.
After the lesson, I experienced severe pelvic pain that lasted into the night and stopped me from sleeping properly until this evening . This has been really distressing.
I understand the need to teach proper test positioning, but a more patient and supportive approach would help anxious learners feel safe to communicate their needs especially when pregnant or not feeling well. I hope this feedback can help improve experiences for other students.
Thank you for your time. Read Less
Katie Mackay
19 Mar 2026
REPORT
☆☆☆☆☆
REPORT
Really frustrated with their technology. Needed to change a lesson so tried to login to the online portal. Didn't work (although I know I was using the right email, it's the one that other correspo... Read More
Really frustrated with their technology. Needed to change a lesson so tried to login to the online portal. Didn't work (although I know I was using the right email, it's the one that other correspondence has been sent to). Tried repeatedly to get my password redone. In the end I phoned. Selected option 4 to change a driver training lesson. It told me the opening hours then hung up on me. This happened every time I tried that extension. So I figured I would dial the extension for an insurance quote. Didn't hang up that time (surprise surprise). But they didn't pick up for ages so had to do it after work and wait over 1 hour. And because of all that I missed the 24hr cancellation window and lose my prepaid lesson. The website login and phone line are both unreliable which is really disappointing for a good Tasmanian company. And if you need to cancel a lesson start early. Go in in person if you can. Read Less
Pang Llui Lim
24 Feb 2026
REPORT
☆☆☆☆☆
REPORT
Matt from RACT Hobart is a great instructor. He was patient and encouraging; did show any angst or annoyance at my learner skills. I felt more confident after a session, and know specifi areas where I... Read More
Matt from RACT Hobart is a great instructor. He was patient and encouraging; did show any angst or annoyance at my learner skills. I felt more confident after a session, and know specifi areas where I can improve. Thanks Matt! Read Less
celia chen
3 Oct 2025
REPORT
☆☆☆☆☆
REPORT
I had a wonderful experience learning with Kitty at RACT driving school. She is an excellent teacher who is patient, professional, and takes full responsibility for her students’ learning. Kitty expla... Read More
I had a wonderful experience learning with Kitty at RACT driving school. She is an excellent teacher who is patient, professional, and takes full responsibility for her students’ learning. Kitty explains everything clearly, gives constructive feedback, and makes sure you feel confident and safe on the road. She genuinely cares about her students and goes the extra mile to support them. I highly recommend Kitty to anyone looking for a reliable and skilled driving instructor! Read Less
Dongming Zhang
11 Sep 2023
REPORT
☆☆☆☆☆
REPORT
High recommended! Also, I’d like to give a big shout-out to Henry Chen who had been my trainer for over 30 driving lessons👍
After I achieved almost full scores in my driving test with only first att... Read More
High recommended! Also, I’d like to give a big shout-out to Henry Chen who had been my trainer for over 30 driving lessons👍
After I achieved almost full scores in my driving test with only first attempt, I got my first car, and has been enjoying driving & visiting around Tassie🐨
I tried a few driving schools around Hobart, RACT is one of my favorites. Unlike some driving instructors just ask me to drive on the road and learn nothing, Henry provided more training based on the feedback he or his colleagues gave to me each session, that made me much more confident during the test and the rest of my life😎 Read Less
Max Harris
10 Apr 2018
REPORT
☆☆☆☆☆
REPORT
Timothy Shears
9 Mar 2018
REPORT
☆☆☆☆☆
REPORT
Jack Costello
27 Dec 2017
REPORT
☆☆☆☆☆
REPORT
What ever you do don’t get kiddy she will stress u out even more than u already are, and tell u 100 things at once way too stressful than it needs to be,
Ask for Mel he is a legend and a wonderful te... Read More
What ever you do don’t get kiddy she will stress u out even more than u already are, and tell u 100 things at once way too stressful than it needs to be,
Ask for Mel he is a legend and a wonderful teacher who knows what he is doing Read Less